
Customer Service Representative
3 days ago
Job Title: Customer Relationship Executive
Location: Pune | Full-time
About the Role
We are looking for a dynamic Customer Relationship Executive to join our team. You will be the bridge between our company and clients – both domestic and international – ensuring smooth communication, timely service, and long-term business relationships.
Responsibilities
- Manage and support both domestic & international customers professionally.
- Handle calls, emails, and WhatsApp inquiries with efficiency.
- Build strong client relationships and ensure customer satisfaction.
- Resolve issues promptly and follow up proactively.
- Coordinate with accounts, logistics, and operations teams.
- Maintain accurate records and share regular updates.
Skills Required
- Excellent communication (English, Hindi, Marathi; global exposure preferred).
- Strong customer-handling and problem-solving abilities.
- Organized, detail-oriented, and good with follow-ups.
- Proficiency in MS Office & basic CRM tools.
- Positive attitude, energetic, and target-driven.
What We Offer
- Exposure to international markets and clients.
- Opportunities to grow into senior roles in Sales/Operations.
- A dynamic work environment with learning across departments.
- Career growth in a fast-expanding agro-export company.
Job Type: Full-time
Pay: ₹10, ₹22,000.00 per month
Ability to commute/relocate:
- Bibwewadi, Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Language:
- English (Required)
- Hindi (Required)
- Marathi (Preferred)
Work Location: In person
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