Customer Service Representative

3 days ago


Bibwewadi Pune Maharashtra, India Sproutedge Agro Full time ₹ 2,40,000 - ₹ 2,64,000 per year

Job Title: Customer Relationship Executive

Location: Pune | Full-time

About the Role

We are looking for a dynamic Customer Relationship Executive to join our team. You will be the bridge between our company and clients – both domestic and international – ensuring smooth communication, timely service, and long-term business relationships.

Responsibilities

  • Manage and support both domestic & international customers professionally.
  • Handle calls, emails, and WhatsApp inquiries with efficiency.
  • Build strong client relationships and ensure customer satisfaction.
  • Resolve issues promptly and follow up proactively.
  • Coordinate with accounts, logistics, and operations teams.
  • Maintain accurate records and share regular updates.

Skills Required

  • Excellent communication (English, Hindi, Marathi; global exposure preferred).
  • Strong customer-handling and problem-solving abilities.
  • Organized, detail-oriented, and good with follow-ups.
  • Proficiency in MS Office & basic CRM tools.
  • Positive attitude, energetic, and target-driven.

What We Offer

  • Exposure to international markets and clients.
  • Opportunities to grow into senior roles in Sales/Operations.
  • A dynamic work environment with learning across departments.
  • Career growth in a fast-expanding agro-export company.

Job Type: Full-time

Pay: ₹10, ₹22,000.00 per month

Ability to commute/relocate:

  • Bibwewadi, Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Language:

  • English (Required)
  • Hindi (Required)
  • Marathi (Preferred)

Work Location: In person



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