Hiring For International Collections Executive

3 days ago

Navi Mumbai, Maharashtra, India Spocto Solutions Full time ₹ 36,00,000 - ₹ 43,20,000 per year

Job Title: International Collections Executive - UAE Soft Collections Process

Company: Hiring for Spocto Location: Airoli, Navi Mumbai

Job Summary:

We are urgently hiring dynamic and driven individuals for our International Voice Process team. As a Collections Executive, you will be responsible for handling the soft collections process for our prestigious client in the MEENA (Middle East & North Africa) region, specifically focusing on the UAE market. This role involves contacting customers to remind them of their EMI payments in a professional and empathetic manner. If you have excellent communication skills and a passion for achieving targets, we want you on our team

Key Responsibilities:

  • Make outbound calls to customers in the UAE regarding their overdue EMI payments.
  • Professionally handle customer queries and provide clear information about their account status.
  • Maintain a high level of customer service and adhere to a soft-collection approach.
  • Negotiate payment arrangements and follow up with customers to ensure timely payments.
  • Accurately update customer records and interaction details in the system.
  • Consistently meet and exceed daily, weekly, and monthly collection targets.
  • Adhere to all company policies and international compliance standards.

Required Skills and Qualifications:

  • Experience: Minimum 6 months of experience in any BPO voice process. Previous experience in collections is a significant advantage.
  • Communication: Excellent command of English (verbal and written) with a clear and neutral accent.
  • Skills: Strong negotiation, persuasion, and problem-solving skills.
  • Attitude: Must be target-oriented, self-motivated, and able to handle pressure.
  • Education: HSC / Graduate.

What We Offer:

  • Salary: Earn up to 30,000 in-hand per month (depending on experience and interview performance).
  • Incentives: Unlimited performance-based incentives. Your potential to earn is limitless
  • Growth: Excellent career growth opportunities within a leading organization.
  • Work Environment: A professional, supportive, and dynamic work culture.

Work Schedule:

  • Shift Timings: 10:00 AM to 7:00 PM (Day Shift)
  • Week Off: Fixed Sunday Off

How to Apply:

Interested candidates can directly connect with our HR to schedule an interview.

Contact Person: Latika (HR) Contact Number: Call or WhatsApp your CV)

Walk-in interviews are encouraged

Don't miss this opportunity to build a rewarding career in international finance. Apply nowRole & responsibilities

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