Retail Sales Consultant

21 hours ago

Jamshedpur, Jharkhand, India BDS Retail Full time

Job Title : Retail Sales Consultant — Taneira (Franchise) Store, Jamshedpur

Location : Jamshedpur, Jharkhand

Salary : ₹14,000 – ₹18,000 CTC per month

Employment Type : Full-time

Qualification

  • Minimum: 12th Pass
  • [Preferred] Previous counter sales / retail sales experience (ideally in ethnic wear, sarees, or similar fashion retail)

Gender Preference : Male candidates will be preferred.

Key Responsibilities

  • Customer Engagement & Sales
  • Greet customers warmly as they enter the store.
  • Understand customers' needs for sarees, fabrics, styles, and occasions.
  • Provide appropriate product information, suggest saree styles, and recommend coordinating accessories.
  • Use suggestive selling, cross-selling, and upselling to maximize sales value.
  • Achieve individual sales targets and contribute to overall store sales goals.
  • Product Knowledge & Advisory
  • Maintain strong knowledge of Taneira's saree collections, fabric types (silk, cotton, etc.), weaves, and regional designs.
  • Explain the craftsmanship, care instructions, and pricing (including any special making or embroidery costs).
  • Stay updated on new collections, seasonal launches, and promotions.
  • Store Operations & Merchandising
  • Assist in merchandising sarees and display pieces to create visually attractive presentations.
  • Help with inventory management: checking stock, organizing racks, handling back-stock.
  • Ensure the store floor, fitting area, and display racks are clean, tidy, and well organized.
  • Billing & Transaction Handling
  • Operate the POS system to process customer purchases.
  • Record accurate customer and sales details.
  • Handle returns, exchanges, or alterations per store policy.
  • Customer Service
  • Address customer queries, concerns, or complaints in a professional manner. Indeed India
  • Follow up with customers (if required) for special orders, custom sarees, or tailoring services.
  • Build lasting relationships to encourage repeat purchases and customer loyalty.
  • Team Collaboration & Compliance
  • Work closely with store manager and other sales staff to coordinate daily tasks.
  • Adhere to Taneira's brand standards, store policies, and ethical protocols.
  • Participate in periodic audits: stock counts, loss prevention, and daily reconciliation.

Required Skills & Attributes

  • Excellent communication and interpersonal skills.
  • Sales-oriented mindset with a good customer service approach.
  • Basic computer literacy (POS systems, Excel, inventory tools).
  • Ability to work in a target-driven environment.
  • Good presentation: neat, polite, and professional demeanor.
  • Honest, reliable, and responsible, particularly given the value of ethnic wear.

Experience

  • Preferably 1–2 years of experience in counter retail sales or ethnic wear retail.
  • Freshers with strong aptitude and willingness to learn can also be considered.

Job Type: Full-time

Pay: ₹14, ₹18,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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