Associate Process Manager

1 week ago

Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Overview:

We are seeking a proactive and detail-oriented Business Analyst to support a high-impact data management initiative focused on client reference data and entity resolution. This role involves working with large datasets, supporting system integration, and collaborating with cross-functional teams to ensure seamless data flow, process automation, and data quality across platforms.

Key Responsibilities:

  • Collaborate with stakeholders to gather, analyze, and document business and functional requirements.
  • Work with large volumes of client and entity data to identify trends, anomalies, and improvement opportunities.
  • Assist in designing business processes, data flows, and system interactions.
  • Support UI development and downstream system automation in partnership with technology teams.
  • Contribute to data governance initiatives and ensure data accuracy and consistency across systems.
  • Gain a strong understanding of client onboarding/offboarding processes and apply insights to data analysis.
  • Develop foundational knowledge of the trade lifecycle and front-to-back office operations.
  • Prepare Excel-based reports, data analysis, and stakeholder presentations.
  • Work closely with senior BAs and project managers to ensure timely and high-quality deliverables.

Required Skills:

  • 3–8 years of experience in the BFSI domain, with exposure to KYC, client reference data, or onboarding processes.
  • Strong analytical skills with the ability to manage and interpret large datasets.
  • Prior experience working as a BA on Master Data Management (MDM) platforms or complex reference  data structures is essential. 
  • Good understanding of the trade lifecycle and the roles of front, middle, and back office systems.
  • Ability to work independently with minimal supervision and take ownership of assigned tasks.
  • Proficiency in tools such as SQL, JIRA, Confluence, and Excel; familiarity with Tableau or similar BI tools is a plus.
  • Strong communication and documentation skills.
  • Comfortable working in Agile environments and adapting to evolving project needs.

Preferred Qualifications:

  • MBA or equivalent postgraduate degree.
  • Exposure to projects involving entity resolution, legal hierarchy modeling, or enterprise data governance.

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