Process Trainer

13 hours ago


Hyderabad, Telangana, India Cognizant Full time

Roles and Responsibilities

  • Design and deliver training programs for process trainers, focusing on soft skills, operations, and knowledge management.
  • Conduct training need analysis to identify gaps in employee skills and develop targeted training solutions.
  • Develop impact training plans to address identified gaps and improve overall performance.
  • Map out the knowledge required for various roles within the organization using mapping techniques.
  • Analyze training delivery methods to ensure effective transfer of knowledge.

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