Deskside Support

2 days ago


Noida, Uttar Pradesh, India Giga-Ops global solution Full time

1) Good written and verbal communication in English

2) Good Technical Knowledge

3) Able to manage/ influence customers

4) Excellent Problem Solving Skills

5) Logical Thinking

6) Basic Business Etiquette

7) Customer focused

8) Second level support for all the incidents

9) 3-4 Years of Experience

10) Should have good understanding of Group Policies, AD, Domain, peripheral devices, OS11) Should be able to guide and train the L1 resources on the troubleshooting steps

Tools and Technologies

Servicenow, Microsoft O365 - Office products ( Outlook, PowerPoint, OneDrive, Teams, SharePoint etc), Intermeidate desktop application knowledge, basic Avaya, AWS cloud connect knowledge, Good Communication Skills ( US accent), Basic understanding of network connectivity, druva

Location : Pune C4, Noida SEZ - C15, Bangalore C18 , Kochi C45, Chennai C51

Job Type: Full-time

Pay: ₹100, ₹300,000.00 per year

Work Location: In person


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