Front Office Executive

2 weeks ago

Gurgaon, Haryana, India Neelkanth Group of Institutions Full time ₹ 6,00,000 - ₹ 8,00,000 per year
Location: DLF Phase 1, Gurgaon
Qualifications: Graduate with at least 2 years of experience in the Education or Hospitality Sector
Scope of Work: Ensure the Front Desk is managed at all times during school hours.
  • Greet and assist visitors, students, and parents in a professional and efficient manner.
  • Handling telephone inquiries - both inbound and outbound, providing accurate information or directing them to the appropriate department or individual.
  • Manage school scheduling, including setting appointments, managing visitor logs, and assisting with event coordination.
  • Able to handle all queries related to the school (transport/admissions/other general issues and concerns).
  • Drafting & sending e-mail communication through info. To support the preparation and distribution of school communications, newsletters, and other documents.
  • Handling backend work - paperwork/documentation/reports
  • To support ID card processing for all new admissions.
  • Creating a login for portals/EDS for teachers and students.
  • Assist with registration and enrollment processes for new students and maintain student files.
  • Coordinating between parents and various departments such as transport, finance, store, academic, etc. Monitor and manage the school's student pick-up and drop-off procedures, ensuring safety protocols are followed.
  • Handle confidential information with discretion and ensure compliance with privacy regulations.
  • Provide general support to school leadership and staff as needed.

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