Order Management Specialist

9 hours ago

Coimbatore, Tamil Nadu, India Vserve Ebusiness Solution Full time ₹ 4,50,000 - ₹ 7,50,000 per year

Job Title: Order Management Specialist

Shift: Night Shift

Job Location: Coimbatore (WFO)

Job Summary:

We are seeking a highly skilled Order Management Specialist with experience in Infor CloudSuite (Web UI - SX) ERP. The ideal candidate will have expertise in order sourcing, order entry, and end-to-end order management processes, including Shopify order processing and warehouse order coordination. This role requires strong attention to detail, problem-solving abilities, and excellent communication skills to ensure smooth and efficient order processing.

Key Responsibilities:

Order Processing & Entry:

· Perform order entry, sourcing, validation, and tracking to ensure timely and accurate fulfilment.

· Manually enter and process Shopify orders within the Web UI system.

 Warehouse Coordination & Sourcing:

· Monitor and maintain orders as they are transferred between warehouses, ensuring accurate item availability.

· Source products from appropriate warehouse locations to meet order fulfilment requirements.

 Issue Resolution & Collaboration:

· Coordinate with internal teams, including supply chain, procurement, and customer service, to resolve order-related issues.

· Handle modifications, cancellations, and order escalations, ensuring compliance with company policies.

Data Management & Process Improvement:

· Maintain accurate order records, update system entries, and ensure data integrity.

· Identify process improvements to enhance efficiency and minimize errors in the order management workflow.

Required Qualifications:

Experience & Technical Skills:

· Proven experience in Order Management and Order Processing within a fast-paced business environment.

· Strong hands-on experience with Infor CloudSuite (Web UI - SX live) ERP.

· Experience in Shopify order processing and order entry.

· Knowledge of order sourcing, entry processes, and fulfilment workflows.

Supply Chain Knowledge:

· Familiarity with inventory management, supply chain coordination, and warehouse logistics.

Soft Skills:

· Excellent communication, problem-solving, and analytical skills.

Ability to work independently and collaborate with cross-functional teams.

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