Process Associate
4 days ago
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various channels.
- Work effectively in a team to achieve common goals.
- Maintain accurate records of customer interactions.
- Stay updated with product knowledge and company policies.
- Contribute to process improvements and suggest changes.
Job Requirements
- Excellent communication and problem-solving skills.
- Ability to work in a dynamic environment and adapt to changes.
- Strong analytical and critical thinking skills.
- Proficient in using computer systems and software applications.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Experience in the BPM/BPO industry is preferred.
- Competitive salary and benefits will be offered to the right candidate.
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