Desktop Support Engineer L2

1 week ago


Fort Mumbai Maharashtra, India TalentNest Solutions Full time ₹ 4,80,000 per year

Key Responsibilities:

  • Provide Level 2 technical support for desktops, laptops, printers, and mobile devices
  • Troubleshoot hardware and software issues including OS installations, driver updates, and application errors
  • Manage Outlook configuration, VPN setup, and network connectivity issues
  • Handle incident management and service requests using ticketing tools (e.g., ServiceNow, Remedy)
  • Perform remote desktop support and onsite troubleshooting
  • Support Microsoft Office Suite, Adobe products, antivirus tools (EDR/XDR), and backup/recovery solutions
  • Maintain SLA compliance and ensure timely resolution of technical issues
  • Coordinate with vendors for hardware replacements and warranty claims
  • Document issues and resolutions for knowledge base updates

Required Skills & Qualifications:

  • Proven experience in L2 desktop support (minimum 3 years)
  • Strong knowledge of Windows OS, networking basics, and system administration
  • Familiarity with Active Directory, DNS/DHCP, and remote access tools
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage multiple tasks under pressure
  • Certifications like MCSA, MCITP, or CompTIA A+ are a plus

Employment Type: Full-Time

Notice Period: Immediate Joiners Preferred

Salary: Competitive, based on experience

Job Types: Full-time, Permanent

Pay: ₹9, ₹40,000.00 per month

Work Location: In person


  • Desktop L2

    2 days ago


    Mumbai, India 2COMs Full time

    Greetings from 2coms. We are currently hiring for A Leading MNC in Mumbai **For Further Details check the information below**: **JOB DESCRIPTION** Desktop L2 - Store Engineer PFB JD for Store Engineer (Desktop-L2) 2. Remote access via standardized tools for smooth support. 3. Monitoring and analysis of calls and resolution quality. 5. Performing data...

  • Desktop Support L2

    20 hours ago


    Mumbai, India 2COMs Full time

    Desktop Engineer (L2) | FMS Engineer The Desktop Support Technician is responsible for tracking, resolving and escalating - incidents to ensure the highest levels of availability and adherence to service level - agreements. Accountable for the technical and operational overview of Endpoints and - constructed. This includes monitoring, correcting, and...

  • IT Infrastructure

    5 hours ago


    Mumbai, Maharashtra, India TCR Services 360 Full time

    **Job Title: IT Infrastructure - Desktop Support (L1 & L2)** **Experience Required**: 0 - 6 months (Freshers Welcome) **Location**: Powai, Andheri, Parel, Santacruz - Mumbai **Working Days**: 6 Days Working (Monday to Saturday) **Shift Timing**:9:30 AM - 6:30 PM / 10:00 AM - 7:00 PM **Salary Range**:₹18,000 - ₹25,000 per month (based on performance and...


  • Mumbai, Maharashtra, India Ashtech Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Name- Ashtech Infotech India Pvt ltdWebsite: Position- Desktop Support Engineer L1/ L2Job Profile:Website- Install and configure Windows and Linux desktop and peripherals and test network connections.Handle daily technical support activities on desktops & laptops, networking and server log monitoring.provide on-site or remote technical assistance...


  • Ahmedabad, Mumbai, Pune, India See Outside Surabhi Placement Services Pune Full time US$ 50,000 - US$ 1,00,000 per year

    We are looking L1 & L2 engineers for our MNC clientsBasic Desktop support, Basic Network Supportwork with installation, configuration, and ongoing usability of desktop.Works with Help Deskwork as per the established standards and guidelines. Required Candidate profileReady to Join in 15 days,Pic-up - Drop ,Food Facilities are optional (If...

  • Desktop Support

    2 weeks ago


    Andheri, Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...


  • Mumbai Suburban, Navi Mumbai, India Progressive Infotech Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesDesktop Support Job Description:-Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.Co-ordination with engineers and user.Providing desk side support for local users and remote assistance for users.Monitor, track and respond...


  • Mumbai, Mumbai City, Navi Mumbai, India beBeeDesktop Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Desktop Support EngineerWe are seeking a skilled Desktop Support Engineer to join our team. The ideal candidate will have hands-on experience in End User Computing, Windows administration, Active Directory, Group Policies, and Microsoft 365.The successful candidate will be responsible for:Installing, configuring, testing, maintaining, monitoring,...


  • Mumbai, Maharashtra, India Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...

  • Desktop Support L1

    21 hours ago


    Goregaon, Mumbai, Maharashtra, India Acute Informatics Pvt. Ltd Full time

    The Desktop Support L1 role is an entry-level technical support position responsible for providing basic troubleshooting and support services for desktop computers, software, and peripherals. The primary focus is to resolve technical issues, perform initial diagnostics, and ensure a smooth and efficient operation of computer systems for end-users. Key...