Operations (Hyperlocal 60 minutes)

9 hours ago


Bengaluru, Karnataka, India Epik⚡️ Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Operations (Hyperlocal 60 Minutes) Objective

To ensure Epik's
home demo promise of 60–120 minutes
is consistently delivered across Bangalore (and future cities), while maintaining operational efficiency, customer delight, and cost control.

Key Responsibilities

1. Fulfillment & SLA Management

  • Maintain
    60–120 min demo SLA
    for all booked demos.
  • Build and monitor daily route plans, ensure OTIF (On Time In Full) performance.
  • Track cancellations, RTOs, and escalations; reduce SLA breaches by 30%.
  • Monitor NPS and demo feedback; take corrective action within 24 hours.
  • Ensure escalation framework for poor demo experiences is followed.

5. Process & Automation

  • Deploy tools for
    demo booking, routing, and live tracking
    .
  • Enable dashboards for demo done %, cancellations, cost per demo, GMV per demo.
  • Weekly reporting to founders on SLA performance, costs, and efficiency gains.

KPIs

  • Demo SLA adherence (60–120 mins):

    95%


  • Cost per demo:


  • Bengaluru, Karnataka, India Myntra Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Who are we? Myntra is India's leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we've always believed in disrupting the ordinary.We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We're bold in our thinking,...


  • Bengaluru, Karnataka, India Minutes to Seconds Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About The JobAt Minutes to Seconds, we match people with great skills with tailor-fitted jobs to achieve well-deserved success. We know how to match people to the right job roles to create that perfect fit. This changes the dynamics of business success and catalyzes the growth of individuals. Our aim is to provide both our candidates and clients with great...

  • Lead Associate

    4 days ago


    Bengaluru, Karnataka, India Myntra Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the role: We are looking for a proactive and detail-oriented In-Stock Manager to oversee inventory management and stock availability for our hyperlocal operations. This role is crucial for ensuring that products are consistently available for quick delivery to our customers, thereby enhancing overall service quality and customer satisfaction. Key...


  • Bengaluru, Karnataka, India Minutes to Seconds Pty Ltd Full time

    About the job At Minutes to Seconds we match people with great skills with tailor-fitted jobs to achieve well-deserved success We know how to match people to the right job roles to create that perfect fit This changes the dynamics of business success and catalyzes the growth of individuals Our aim is to provide both our candidates and clients with great...


  • Bengaluru, Karnataka, India Swiggy Full time

    Ways of Working - Employees will work from the office 3 days in a week and other days remotely Bangalore About SwiggySwiggy is India s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500 cities across India partnerships with hundreds of thousands of...


  • Bengaluru, Karnataka, India Lokal App Full time

    About Lokal :Access & Empowerment for Bharat through AI and Local Language InternetLokal is India's largest regional content and services platform, built for the 500 million+ internet users from tier 2+ towns.Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real, everyday problems...


  • Bengaluru, Karnataka, India Worko Full time

    Role OverviewAs an Area Captain (Area Marketing Manager) , you'll be responsible for managing multiple dark stores and experience centers, driving sales performance, customer acquisition, and operational excellence across your assigned territory.Key Responsibilities- Own and deliver area-wise sales and revenue targets- Lead and coach store teams to maximize...


  • Bengaluru, Karnataka, India Lokal App Full time ₹ 70,000 - ₹ 1,20,000 per year

    About Lokal : Access & Empowerment for Bharat through AI and Local Language InternetLokal is India's largest regional content and services platform, built for the 500 million+ internet users from tier 2+ towns.Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real, everyday...


  • Bengaluru, Karnataka, India FirstClub Full time

    About First Club At First Club, we blend culture, community, and conscious living. Our mission is to create spaces — physical or digital — where individuals thrive through collaboration, creativity, and sustainability. We believe in doing great work with purpose, and we're looking for people who are passionate, driven, and aligned with our values. Role...


  • Bengaluru, Karnataka, India FirstClub Full time

    About First ClubAt First Club, we blend culture, community, and conscious living. Our mission is to create spaces — physical or digital — where individuals thrive through collaboration, creativity, and sustainability. We believe in doing great work with purpose, and we're looking for people who are passionate, driven, and aligned with our values. Role...