Hiring For International chat support

2 weeks ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job description

About IntouchCX: IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000 by Greg and Jeff Fettes, the company started as a small telephone answering service in the Canadian Prairies and has grown to employ over 35,000 people across 14 countries. IntouchCX serves a variety of industries, including retail, healthcare, technology, and e-commerce, offering omnichannel support through voice, email, chat, and social media. The company is recognized for its flexibility, quick execution on new initiatives, and its focus on innovation and disruption. IntouchCX is dedicated to transforming the BPO industry and redefining the role of a contact center agent. They emphasize employee satisfaction and well-being, investing in career paths and creating dynamic environments for their team members. IntouchCX's guiding principle is to be The Industry's Trusted Advisor, differentiating itself through trusted partnerships, AI adoption, integrated expertise, and a commitment to scaling with soul.

Job Description: Are you someone who communicates clearly and confidently in written English? Do you have experience in international chat support? Join IntouchCX where innovation meets customer satisfaction We're looking for talented professionals to be part of our dynamic support team in Hyderabad.

Key Responsibilities:

  • Handle customer interactions via chat
  • Offer accurate product/service information
  • Troubleshoot and escalate complex issues
  • Update CRM records

Eligibility Criteria:

  • Proficient written English communication
  • Prior international chat support experience (6+ months)
  • Familiarity with CRM/chat platforms is a bonus

Benefits:

  • PF, ESI & Health Insurance
  • Pick-up & Drop Facility
  • Incentives based on performance
  • Friendly, innovative work environment

Contact HR SHAHEEN

Contact Details : OR

Mention "SHAHEEN" at the top of your resume.

Walk-in Interviews: B16, 5th Floor, Mindspace (Backside of Inorbit Mall), Hyderabad

  • International Chat

    2 weeks ago

    Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Greetings From Scorelabs Inc We're Hiring Email & Chat Support Executives Maintain professional and empathetic communication across different time zones and cultural contexts. person Should have Minimum 1 year of Exp In Email Or Chat process Exp Required Candidate profileKey Skills: Excellent communication, adaptability, and basic computer skills. ...

  • Urgent Hiring For International Chat Process

    2 days ago

    Hyderabad, Telangana, India Imperial Hr Solution Delhi Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Hiring for chat process Only Chat experience candidate apply Minimum 1 year experience in Dual chat in international processGraduate not required, Excellent communicationBoth side cab rotational ShiftContact- Sunny Required Candidate profileExcellent Communication Skill In Both Aspects Verbal And written.Only Chat experience mandate in international Process.

  • Hiring For International Chat Process

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time US$ 40,000 - US$ 80,000 per year

    . Job descriptionIntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.Job Summary:Join our dynamic International Chat Support Team at IntouchCX. We are looking for...

  • Hiring For International Chat Process

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.Job Summary:Join our dynamic International Chat Support Team at IntouchCX. We are looking for candidates with a...

  • International Chat Support- Experienced

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time US$ 60,000 - US$ 1,20,000 per year

    Are you a great communicator who loves helping people? Join our dynamic International Chat Support Team, where you'll interact with global customers, resolve queries, and provide world-class supportall through chat. No calls, just conversations that make a differenceKey Responsibilities:Handle customer queries via chat in a professional, timely, and...

  • International Chat Support Executive

    1 week ago

    Hyderabad, Telangana, India IntouchCX Full time US$ 4,000 - US$ 8,000 per year

    What Were Looking For: 6+ months of international chat support experience Excellent written communication in English Ability to handle 2 chats simultaneously Typing speed of 30–35 WPM with 80%+ accuracy Comfortable with rotational/night shifts CRM/chat tools knowledge is a plus Experience with US/UK/Australian customers preferred What We Offer: Health...

  • International Chat Support

    2 weeks ago

    Hyderabad, Telangana, India Sutherland Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Greetings from SutherlandCurrently we are hiring for International Non voice process for Freshers & Experienced.Role & responsibilities:A non -Voice Job is a job where the executives are assigned to handle the non -voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical...

  • International chat Process

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time US$ 60,000 - US$ 1,20,000 per year

    Role & responsibilitiesJob Description:We are looking for a proactive and customer-focused Customer Support Executive to join our International Chat Support Team. The ideal candidate should have a minimum of 6 months experience in handling international chat processes, possess excellent English communication skills (C1 level), and be comfortable managing...

  • International Chat process

    2 weeks ago

    Hyderabad, Telangana, India MRT Infotech Full time ₹ 39,00,000 - ₹ 45,00,000 per year

    Hiring for MNCsProcess: international Chat process/voice processQualification: 10+2/Any graduatesMin 1 year experience into international chat process.5 working days2 week offs2 way cabCTC : 3.9 lpa -4.5lpa(30% hike based on your previous CTC)Work Location: Hitech CityWalk in interviewHRAssesmentmanager roundFor more info drop your CV to

  • Hiring International chat Process

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time US$ 60,000 - US$ 1,20,000 per year

    Roles and ResponsibilitiesHandle customer queries via email support, ensuring timely resolution of issues.Provide accurate and professional responses to customers through various communication channels (email, chat).Meet performance targets for quality, productivity, and customer satisfaction metrics.Collaborate with internal teams to resolve complex...