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International Chat Support- Experienced

2 weeks ago

Hyderabad, Telangana, India IntouchCX Full time US$ 60,000 - US$ 1,20,000 per year

Are you a great communicator who loves helping people? Join our dynamic International Chat Support Team, where you'll interact with global customers, resolve queries, and provide world-class supportall through chat. No calls, just conversations that make a difference

Key Responsibilities:

  • Handle customer queries via chat in a professional, timely, and empathetic manner.
  • Provide accurate solutions and ensure customer satisfaction.
  • Maintain and update records of customer interactions.
  • Collaborate with the team to improve processes and enhance customer experience.
  • Adhere to service levels and quality standards.

What We're Looking For:

  • Experience: Minimum 6 months to 4 years in International Chat / Customer Support.
  • Excellent written communication skills in English.
  • Strong problem-solving and multitasking abilities.
  • Comfortable working in night shifts and with rotational offs.
  • Tech-savvy and quick learner.

What We Offer:

  • Attractive salary with performance incentives.
  • Opportunity to work with a global customer base.
  • Growth-oriented career path with learning & development programs.
  • Vibrant workplace culture with supportive colleagues.
  • Health and wellness benefits.

Why Join Us?

If you're passionate about delivering exceptional customer service and looking for a rewarding career in international support, this is the place for you

Apply today and be part of a growing global team