
Back Office Executive
2 days ago
Roles and Responsibilities
- Manage back office operations, ensuring efficient processing of customer requests and queries.
- Provide excellent customer service through phone calls, emails, or chats to resolve issues promptly.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
Desired Candidate Profile
- 0-1 year of experience in a similar role (back office/customer support).
- Bachelor's degree in any specialization (B.Com/B.Sc).
- Excellent English language proficiency for effective communication with international clients.
- Strong computer skills for navigating multiple applications simultaneously.
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