Back Office Executive

2 days ago

Kolkata, West Bengal, India Right Training And Placement Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Roles and Responsibilities

  • Manage back office operations, ensuring efficient processing of customer requests and queries.
  • Provide excellent customer service through phone calls, emails, or chats to resolve issues promptly.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.

Desired Candidate Profile

  • 0-1 year of experience in a similar role (back office/customer support).
  • Bachelor's degree in any specialization (B.Com/B.Sc).
  • Excellent English language proficiency for effective communication with international clients.
  • Strong computer skills for navigating multiple applications simultaneously.

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