Relationship Officer
19 hours ago
Company Description
Muthoot Microfin is a leading microfinance institution under the Muthoot Pappachan Group (MPG), a prominent business conglomerate. The company focuses on providing micro-loans to women customers, especially in rural and semi-urban areas of India, through a joint liability group (JLG) model. The primary objective is to promote entrepreneurship and inclusive growth among economically weaker sections of society by offering income-generating loans for small businesses.
Role Description
This is a full-time, on-site role for a Relationship Officer located in Chennai. The Relationship Officer will be responsible for managing day-to-day interactions with clients, fostering and maintaining business relationships, providing finance-related guidance, and ensuring excellent customer service. The officer will also be involved in sales activities and will work towards achieving set targets.
Qualifications
- Strong skills in Business Relationship Management and Customer Service
- Experience in Finance and Sales
- Effective Communication skills
- Bachelor's degree in a related field is preferred
- Proven ability to work well in a team and manage relationships with diverse groups of people
- Knowledge of microfinance and experience working in rural or semi-urban areas is a plus
- Strong problem-solving abilities
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