receptionist cum sales

2 days ago

Malappuram, Kerala, India Benac Business Solution Pvt Ltd Full time ₹ 2,16,000 per year

JOB SUMMARY:

The Receptionist cum Sales is responsible for managing the company's front office and providing customer support for sales activities. The role includes welcoming visitors, handling calls and inquiries, maintaining office reception activities, and assisting the sales team in lead generation, customer follow-ups, and order coordination. This position acts as the first point of contact for clients and ensures a professional image of the company while contributing to sales growth

RESPONSIBILITIES

Front Office & Reception Duties

  • Greet and assist visitors, clients, and suppliers in a professional manner.
  • Manage incoming calls, emails, and inquiries, and direct them to the concerned departments.
  • Maintain visitor logs, front office records, and correspondence.
  • Handle scheduling, appointments, and meeting coordination.

Sales Support Duties

  • Assist sales team in handling walk-in customers, providing product details, and processing orders.
  • Maintain customer databases and update leads in CRM/ERP system.
  • Support in preparing quotations, invoices, and order confirmations.
  • Follow up with customers on inquiries, quotations, and pending payments.
  • Assist in online and counter sales activities.
  • Provide basic information about product categories (customized and branded sportswear)

Administrative Support

  • Handle routine office administrative tasks related to reception and sales
  • Coordinate with Accounts for billing and payment collection
  • Assist in marketing activities such as events, promotions, and exhibitions.

Educational Qualification:

Bachelor's degree / Diploma in Business Administration, Marketing, or related field (preferred).

Skills Required:

  • Good communication skills (English, Hindi, and local language).
  • Pleasant personality, customer-oriented approach, and multitasking ability.
  • Proficiency in MS Office, email correspondence, and basic ERP/CRM tools.

experience:

1–3 years of experience in receptionist, customer service, or sales role.

Job Type: Full-time

Pay: ₹14, ₹18,000.00 per month

Language:

  • Malayalam (Preferred)

Work Location: In person

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