ERP Specialist Support Consultant

3 days ago

Hyderabad, Telangana, India NTT DATA, Inc. Full time ₹ 5,00,000 - ₹ 12,00,000 per year
  • To provide L1/L2 support for Lawson-Financials ERP V10(On-Prem) in OS/400 with database technology DB2.
  • In-scope modules of Core Transaction Processing
    • Enterprise Financial Management (AP, MA, PO & GL)
    • Inventory
    • Costing

General requirements

  • Provide L1 and L2 support for the Application Maintenance engagement which is heavy off-shore
  • Nature of the work predominantly handling - Access, psw, sign on etc, application down incidents and user requests with interface issues / Printers / reports. L2 issues w.r.t timely processing of invoice jobs, Pos, functional issues etc.,
  • Before getting into L1/L2 Support, person should be able to take KT as needed as per the defined process, provide steady state support as per KPIs/SLAs.
  • Document support process, standard operational procedures, support reference manuals.
  • To be able to work 10x5 model (1.30 pm to 11.30 pm IST) on working days, week-end on-call for Hi-Sev/Hi-Pri tickets Demonstrate. Positive work attitude & communication in work co-ordination & meetings, status reporting. Be flexible to stretch for any critical business needs.
  • Support disaster recovery, BCP as needed
  • Should have strong experience in support engagements, using the ITSM/ Ticket management tools with fair understanding of Ticket life cycle both, on incidents/user requests, response/recovery SLAS/escalation procedures.
  • Perform Root cause analysis on repeated support issues and provide continuous improvements. Automate any manual processes, procedural user requests etc.,
  • To be able to independently work and at the same time, be a good team player to collaborate with stake holders both internal and external as necessary.

  • To be ready and flexible to cross trained on the job any interfacing apps, additional skills, any additional tools to provide improved service to customer.Escalate issues to the Lead/PM/DM in a timely manner and be associated for issue resolution.Note:

  • 1st Preferred location Hyderabad, 2nd Preferred Location Bengaluru, 3rd Preferred Location Chennai, though currently Hybrid model.

  • To be flexible work in Remote and work from office as directed by Organization leadership.

  • ERP Specialist

    2 weeks ago

    Hyderabad, Telangana, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Shift timings: 1:00 PM to 11:00 PM ISTJob Responsibilities:Understanding existing business process and cusomizations for assigned modulesUnderstanding Business Requirements for upcoming releasesWriting Unit and End to End Functional test casesInfor FunctionalLogisticsDeveloped SolutionCo-ordinating with Development Team.Extending support to business support...

  • ERP Software Implementation

    2 weeks ago

    Hyderabad, Telangana, India Isuite Software Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:We are looking for an ERP Implementation & Support Specialist to lead ERP deployments and provide ongoing support to business users. The role involves gathering requirements, configuring ERP modules, training users.

  • ERP Specialist Developer

    2 weeks ago

    Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ERP Specialist Developer - ABAP Req ID: 331058 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ERP Specialist Developer - ABAP to join our team in HYDERABAD, Telangana (IN-TG),...

  • ERP Recruiter – Contract Hiring Specialist

    1 day ago

    Hyderabad, Telangana, India Alignity Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Do you love a career where you Experience, Grow & Contribute at the same time, while earning at least 10% above the market? If so, we are excited to have bumped onto you.Learn how we are redefining the meaning of work, and be a part of the team raved by Clients, Job-seekers and Employees.Jobseeker Video Testimonials  Employee Glassdoor ReviewsIf you are a...

  • ERP Manager

    1 week ago

    Hyderabad, Telangana, India GHR Lakshmi Urbanblocks Infra LLP Full time ₹ 4,80,000 - ₹ 9,60,000 per year

    Job Summary:We are seeking a skilled ERP Consultant with hands-on experience in In4Suite or In4Velocity ERP systems. The ideal candidate will be responsible for implementing, configuring, and supporting ERP solutions to streamline business processes across various functions, including finance, inventory, sales, and production.Experience: Minimum 4 years in...

  • ERP - Senior Specialist - PLM(PDM)

    2 weeks ago

    Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ERP - Senior. Specialist - PLM(PDM) Req ID: 331075 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ERP - Senior. Specialist - PLM(PDM) to join our team in HYDERABAD, Telangana...

  • Customer Support Specialist

    1 week ago

    Hyderabad, Telangana, India Karyacloud Ebiz Technologys pvt Ltd (Formely Dividant Business solutions Pvt. Ltd.) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Summary:We are looking for a skilled and customer-focused SaaS Product Support Specialist to provide after-sales support and training for our ERP software. This role involves assisting customers with troubleshooting, product inquiries, and ensuring successful onboarding and continuous usage of our ERP platform. The ideal candidate will have a strong...

  • ERP Specialist Advisor

    2 weeks ago

    Hyderabad, Telangana, India NTT DATA, Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are currently seeking a ERP Specialist Advisor to join our team in Hyderabad, Telangana (IN-TG), India (IN).Min. 15+yrs experience in managing Oracle Database, MS-SQL, Postgres, Custom / Open source Databases- Creating comprehensive plans that outline scope, objectives, and deliverables.- Experience in handling complex project- Experience in leading teams...

  • ERP Technical Support Executive

    1 week ago

    Hyderabad, Telangana, India Xorosoft Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Technical Support ExecutiveLocation: HyderabadShift: Night Shift (PST Time zone)Experience: 3+ yearsAre you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for...

  • ERP - Senior. Specialist - PLM(PDM)

    5 days ago

    Hyderabad, Telangana, India NTT DATA Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Req ID: 331075NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ERP - Senior. Specialist - PLM(PDM) to join our team in HYDERABAD, Telangana (IN-TG), India (IN). AP PLM JD: Duties...