Tele-Marketing professional

6 days ago

Kanpur, Uttar Pradesh, India Franchise Alpha Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Are you good at talking to people? We're looking for a Telemarketer to join our team and help us reach our goals. In this role, you'll make marketing calls and build strong relationships with customers.

What We Need:

  • Great at talking to people

  • Friendly and good at answering customer questions

  • Comfortable talking about our products and services over the phone

  • Willing to help the company grow by finding new customers

Your Tasks:

  • Call potential and current customers to tell them about our products or services.

  • Answer questions from customers and give them information.

  • Find out what customers need and do conference calls and fixed meetings.

  • Work with the sales team by passing on good leads.

  • Keep our customer database updated.

  • Process orders quickly and correctly.

  • Handle customer complaints to keep our company's good reputation.

  • Work hard to meet your sales goals and set up future sales.

  • Keep detailed records of your calls and sales.

What We're Looking For:

  • Experience in telemarketing or customer service

  • A history of meeting target goals, especially over the phone

  • Good at using computers and phone systems

  • Able to learn about our products and explain them to customers

  • Speak English and one or more of these languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati

  • Friendly and able to stay calm when facing rejection

  • Good at negotiating and solving customer problems

Work Schedule:

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 7:00 PM

Monthly Targets:

108 conference calls per month

36 meetings per month.

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