Tele Sales Professional

13 hours ago

Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 4,00,000

Job Position Overview:

We are seeking a skilled Tele Caller to join our team, responsible for contacting potential clients over the phone and providing information about our services.

Main Responsibilities:

  • Maintain accurate and updated client databases
  • Follow up on leads and manage client inquiries
  • Handle both outbound and inbound calls with exceptional customer service skills
  • Support the sales department by setting appointments and coordinating communication between clients and architects/designers

Required Skills and Qualifications:

  • Strong verbal communication skills and excellent phone etiquette
  • Ability to handle multiple phone calls and manage time effectively
  • Experience in customer service and maintaining client relationships
  • Proficient in using CRM software and updating client information
  • Familiarity with architecture and interior design is beneficial
  • Ability to work independently and as part of a team
  • High school diploma or equivalent; Additional qualifications in sales or customer service are advantageous

Key Performance Indicators (KPIs):

  1. Client satisfaction rate
  2. Closing ratio
  3. Lead conversion rate

About Us:

We are a leading provider of innovative solutions dedicated to delivering exceptional customer experiences. If you have a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

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