Credit Controller(Collection)

21 hours ago

Kolkata, West Bengal, India MM Aqua Technologies Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year
  • Ready to travel extensively across India.
  • Must be from an industrial background. Bank ,NBFC and IT candidates, please excuse.

● Education: Bachelor's/Master's degree in Accounting, Finance, Business Administration, or a related field preferred.

● Experience: 2-5 years of experience in accounts receivable, credit control, or a similar finance role.

  • Payment Follow-up and Collection:

○ Proactively contact customers with proper documents (via phone, email, and mail) regarding outstanding invoices and upcoming payments.

○ Develop and implement effective follow-up strategies to ensure the timely collection of overdue accounts.

○ Negotiate payment plans and resolve disputes in a professional and timely manner.

○ Identify and escalate problematic accounts to management for further action (e.g., legal, collections agency).

○ Maintain detailed records of all communication and collection activities.

○ Provide customers with necessary documentation (e.g., invoice copies, statements of account, agreements and BG) as requested.

● Reconciliation:

○ Perform regular reconciliation of customer accounts, comparing internal records with customer payment remittances in close coordination with internal accounts team.

○ Investigate and resolve payment discrepancies, unapplied cash, and short payments.

○ Work closely with the sales, customer service, and billing departments to address invoicing errors or disputes that impact collections.

○ Process credit notes and debit notes accurately and timely.

○ Ensure all receipts are correctly posted and allocated to the relevant invoices.

● Reporting and Analysis:

○ Prepare and analyse aging reports to identify overdue accounts and potential bad debts.

○ Generate regular reports on collection performance, DSO (Days Sales Outstanding), and other key metrics.

○ Provide insights and recommendations to management for improving collection processes and reducing outstanding receivables.

○ Monitor customer credit limits and payment terms.

● Customer Relationship Management:

○ Build and maintain positive relationships with customers to facilitate smoother payment processes.

○ Act as a primary point of contact for customer inquiries related to payments and account status.

○ Provide excellent customer service while enforcing company payment policies.

● Process Improvement and Compliance:

○ Identify opportunities to improve collection efficiency and accuracy.

○ Adhere to all company policies, procedures, and relevant financial regulations.

○ Maintain confidentiality of financial information.

● Skills:

○ Excellent verbal and written communication skills.

○ Strong negotiation and persuasion abilities.

○ High level of accuracy and attention to detail.

○ Problem-solving and analytical skills.

○ Ability to work independently and as part of a team.

○ Strong organizational and time management skills.

○ Customer-focused with a professional and assertive demeanour.

○ Ability to handle difficult conversations and maintain composure under pressure.

Job Type: Full-time

Pay: ₹400, ₹800,000.00 per year

Benefits:

  • Health insurance
  • Leave encashment
  • Paid time off
  • Provident Fund

Work Location: In person

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