Customer Support Executive" CSE

1 week ago

Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 25,94,449 - ₹ 38,30,049 per year

Key Responsibility:-

  • Respond to customer inquiries via phone, email, chat, or social media.
  • Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Troubleshoot customer problems and resolve them efficiently.
  • Escalate complex issues to senior staff or technical teams when necessary.
  • Maintain deep understanding of the company's products or services.
  • Guide customers through product usage or troubleshooting.

Required Skills & Qualifications:-

  • Bachelor's degree in any discipline (preferred).
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Both Freshers and Experienced can Apply.
  • Prior experience in customer service or support roles is an advantage.

Send your CV on

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Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹31,337.81 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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