Team Member- Voice, Data
1 week ago
Job DescriptionWhy position exists? The position will be responsible for the execution of New Product & Services implementation activities, Tariff Configuration and Network TestingJob Responsibilities Internal Compliance MonitoringEvaluation of conceptual requirements (BRS) raised by business units, assess various risks covering revenue, customer satisfaction, regulatory, process, etc & discuss the same for closure.Evaluate the Network requirements from Retail/Interconnect perspective and to understand the product conceptually to assess various Network Architectures, Call Processing Logics, and Integration with existing IT & Other Network Elements.Evaluation of Solutions shared by IT assess the impact processing logic, existing rule sets in Intec / Retail & controls and ensure that it is aligned with the requirement.Contemplating of the Test Scenarios based on the understanding on Call flows and Network Architecture and IT Logic.Validation of test scenarios output to ensure that the results are in line with the expected outcome.To have In-depth knowledge on most of the Wireline data/Wireline switches regarding CDR legs and its parameters generation and proficient in validation of configuration tables.To ensure that values in the records received result in proper usage type values stamping in AMD, depending upon the analysis of type of call.Coordination with CFT & escalate any deviations to ensure the same are addressed on time.Validation agreements signed with the various partners with respect to Interconnect / Roaming and highlighting of any gaps observed.Validation of the ILD – UASL, NLD – UASL termination POI clearances templates received from NW and provides the clearance.To extensively involve in Swap of Network elements and ensure hassle free launch of services within minimum time period.Documentation and training of RA operations resources, for ensuring smooth hand-over post clearance.GeneralEnsuring SLA adherence for NPI projects/products.Ensuring the highest quality standards in the output being produced out of the activities assigned.Ensuring that there are no observation lapses resulting in revenue loss.Adherence to Reporting and escalations to Senior Management on account of any bottlenecks / slippages, etc.Key Result Areas Functional - NPI approvals within TAT for Business & IT for CR / Non CR (BRS/Sol
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Team Lead Domestic Voice Process
4 hours ago
Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Team Lead Domestic Voice ProcessLocation: HydDepartment: Customer Support / OperationsReporting To: Process Manager / Operations ManagerLanguages Required: Hindi & English (Mandatory)Key Responsibilities:Lead and manage a team of voice process executives handling inbound/outbound calls.Monitor team performance and ensure achievement of KPIs such...
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Voice Process Team Lead
2 days ago
Hyderabad, Telangana, India Acro Hr Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per yearRole &Job DescriptionTo motivate, develop and mentor team members in a dynamically changing environmentTrack and monitor KPIs as per Project requirementAssist in scheduling and coordinating team activitiesAnswer operations related queries from the client and internal stakeholdersDrive process performance to achieve and exceed SLA deliverableTo create a...
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Team Member
2 weeks ago
Hyderabad, Telangana, India Sun Pharma Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Title:Infrastructure LeadJob Grade:G11AFunction:Global Information TechnologySub-function:Manufacturing & Quality ITManager's Job Title:Manager-2Skip Level Manager's Title:SGO India Cluster 2 IT LeadFunction Head Title:Global Chief Information OfficerLocation:BaskaNo. of Direct Reports (if any)0Date of Joining:Areas Of ResponsibilityAt Sun Pharma, we...
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Team Member
6 days ago
Hyderabad, Telangana, India Dr Reddys Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob SummaryWe are looking for a detail-oriented engineering team member civil to coordinate facility maintenance schedules, manage facility records, and ensure adherence to SOPs, Facility upkeep, All time Audit readiness. This role plays a pivotal part in inventory control and CAPA closure, contributing to seamless production operations, compliance with...
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Team Member
1 week ago
Hyderabad, Telangana, India Bank Of America Full time ₹ 4,00,000 - ₹ 8,00,000 per yearTeam Member Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible...
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Team Member
4 days ago
Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany Description Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait.We started in 1984 with a modest investment, 20...
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Team Member
1 week ago
Hyderabad, Telangana, India Dr. Reddy's Laboratories Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines becauseGood Health Can't Wait.We started in 1984 with a modest investment, 20 employees and a bold...
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Team Member
2 weeks ago
Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per yearCompany Description Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait.We started in 1984 with a modest investment, 20...
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Coles Team Member
4 days ago
Hyderabad, Telangana, India Empati information and technology services Full time ₹ 2,16,000 - ₹ 2,40,000 per yearAbout the Role:As a Coles Team Member, You'll be the friendly face of the store, providing excellent customer service and ensuring shelves are stocked, displays are fresh, and the store runs smoothly. You'll play a key role in creating a welcoming shopping experience for every customer.Key Responsibilities:Greet customers and provide assistance with queries...
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Voice
2 weeks ago
Hyderabad, Telangana, India Myntra Ads Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionMyntra Ads provides a suite of monetized solutions to help brands and labels achieve their marketing goals using the Myntra platform. By leveraging Myntra's fashion expertise, imagery-led storytelling, powerful user targeting, and data insights, Myntra Ads assists partner brands in creating awareness, engaging audiences through original...