Food & Beverages Captain
7 days ago
We are looking for skilled Food & Beverages Captains to join our team in the hospitality industry. The ideal candidate will have 2-5 years of experience and a strong background in providing exceptional customer service.
Roles and Responsibility
- Manage food and beverages operations to ensure high-quality service delivery.
- Supervise and coordinate staff activities to achieve excellent customer satisfaction.
- Maintain a clean and organized work environment, adhering to health and safety standards.
- Develop and implement effective inventory management systems to minimize waste and optimize resources.
- Collaborate with other departments to ensure seamless service delivery and resolve customer complaints.
- Analyze customer feedback and suggest improvements to enhance overall customer experience.
Job Requirements
- Proven experience in food and beverages operations, preferably in a hotel or restaurant setting.
- Strong leadership and communication skills, with the ability to motivate and guide staff.
- Excellent problem-solving and conflict resolution skills, with a focus on delivering exceptional customer service.
- Ability to work well under pressure, managing multiple tasks simultaneously while maintaining attention to detail.
- Knowledge of inventory management principles and practices, with experience in implementing effective systems.
- Familiarity with point-of-sale systems and basic accounting principles is desirable.
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