Front office executive

1 hour ago

Chennai, Tamil Nadu, India Dr Ahameds Apple LLP Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job description:

Job description:

We are seeking a highly skilled and compassionate Front Office Executive to join our hospital's team. As a Front Office Executive, you will be the first point of contact for patients, patient's families, and visitors and ensuring the smooth operation of our front office.

Key Responsibilities:

  1. Patient Registration: Register patients, collect patient details and ensure accurate data entry.

  2. Reception Duties: Greet patients, families, and visitors, answer phone calls, and respond to emails and phone calls in a professional and courteous manner.

  3. Scheduling: Schedule appointments, procedures, and tests, and ensure that all necessary materials and equipment are available.

  4. Patient Communication: Communicate with patients, families, and healthcare providers to provide information, answer questions, and resolve concerns.

  5. Front Office Operations: Manage the front office, ensuring that it is tidy, organized, and well-maintained at all times.

  6. Confidentiality: Maintain patient confidentiality.

  7. Emergency Response: Respond to emergency situations provide assistance as needed.

Requirements:

  1. Education: High school diploma or equivalent required; bachelor's degree preferred.

  2. Experience: 1-2 years of experience in a front office or administrative role, preferably in a healthcare setting.

  3. Communication Skills: Excellent communication, interpersonal, and problem-solving skills.

  4. Technical Skills: Proficiency in hospital software and other relevant systems.

  5. Compassion and Empathy: Ability to provide emotional support and empathy to patients and families.

Pay: ₹15, ₹30,000.00 per month

Job Type: Full-time

Schedule: Day shift

Supplemental Pay: Performance bonus

Work Location: In person

Speak with the employer: ** **

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

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