ServiceNow Developer

15 hours ago

Noida, Uttar Pradesh, India ALIQAN Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Job Title: ServiceNow Developer

Location: Noida

Experience: 5+ years

Mode: Contract Duration – 03 Months (Extend as per the person performance)

Job Description:

Requirements:

  • Minimum 5 years of ServiceNow development experience.
  • ITIL Knowledge
  • ServiceNow Certifications
  • He should be able to lead end to end ServiceNow delivery projects.
  • Well verse with ITIL/ISO20K and ServiceNow.
  • Must have done multiple ITSM functional consulting assignment.
  • Well aware about Process and tool alignment
  • Must have handled Integrated setup of tools (monitoring, service management and dashboarding)
  • Should have hands on experience in ServiceNow CSM, ITSM and ITOM configurations
  • 01
    st

Preferences – CSM and ITSM and 02
nd

Preferences ITOM
- ITIL and ServiceNow certified.
- Must have team handling and management skills.

KEY RESPONSIBILITIES:

  • Participate in the full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational Support and development of ServiceNow.
  • Complete development, configuration and workflow administration to support business processes in the platform.
  • Project and people management skill, Good in customer handling
  • Support on business development and provide solutions to various customer base don the requirement
  • Provides analysis of problems while working toward solutions to technical issues.
  • Uses scripting tools and ServiceNow functionality, create script to automate routine tasks being done in ServiceNow.
  • Proficient with various module of ServiceNow including CSM, ITSM, ITOM and CMDB etc.
  • Configuration/Customization of the ServiceNow system including workflows.
  • Provide general support, administration and maintenance of the ServiceNow platform, including ITSM, ITOM and other ServiceNow applications.
  • Management of platform life-cycle.
  • Monitor and administer ServiceNow Discovery processes in support of software asset management and configuration management.
  • Perform user account administration and governance, including group maintenance, user roles and process user license tracking, and monitoring of single-sign on providers.
  • Develop custom reports for end-users that require assistance with report creation.
  • Provide backup to other team members, as needed, for activities such as CMDB administration, system upgrade and patching, regression testing and releasing of new applications.
  • Programming experience with server-side and client-side JavaScript, Ajax, JSON and XML, preferably within ServiceNow (business rules, script includes, client scripts, transform map scripts, etc.)
  • Advanced ServiceNow skills such as workflow development and custom application development is nice to have.
  • Certified ServiceNow System Administrator, Certified Implementation Specialist or Certified ServiceNow Application Developer.
  • Functional knowledge of ITSM processes and best practices.
  • Experience with other ITSM solutions such as Remedy, Salesforce etc. ITIL v3 Foundation certification or beyond.
  • Experience administering Okta and Active Directory for user administration and authentication.
  • Familiar with web services integrations using SOAP and REST.
  • Proven problem solving and troubleshooting abilities using strong analytical skills and creative thinking.
  • Works directly with IT Management to align ServiceNow with IT organization strategy.
  • well experience as a System Administrator/Developer of a service management application, preferably ServiceNow.

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