Quality System Technician

DESCRIPTION

Key Responsibilities:

Maintain the knowledge of relevant requirements based on internal changes (process and product technologies) and external changes (ISO 9001, IATF 16949, AIAG core tools, and Customer Specific Requirements (CSR)). Able to perform audits with process based approach and risk based thinking. Gather and analyze information related to internal audit program and produce reports. Initiate, approve and monitor corrective actions associated with the audit findings. Own and maintain audit plan/schedule (for both ISO/IATF Internal Audits and Manufacturing Process Audits) document and audit records. Plan, perform and lead (if that applies) different QMS audits (QMS, Mfg process audits, product) per ISO 9001 and IATF 16949 and issue OFIs and Non-Conformances as needed. Participate in supporting, implementing, auditing and one-on-one training for AIAG Core Tools (FMEA, APQP, MSA, SPC, and PPAP). Auditors for Product Audits shall demonstrate competence in understanding product requirements (including applicable CSRs) and use of relevant measuring and test equipment to verify product conformity. Provide help to lead Root Cause Analysis (3P5Y) for assigned Corrective Actions and train stakeholders if needed. Support documentation of the key processes of the business as contained in the business Quality Manual. Help write and maintain Quality Manual for the business management system, documented procedures (or reference to them), and description(s) of the interactions between the key processes of the management system. Manufacturing process auditors shall demonstrate technical understanding of the relevant manufacturing process(es) which needs to be audited, including in-depth understanding of process risk analysis (such as PFMEA) and control plan. Own and provide specific quality systems related education, i.e. QSi (or Ms SharePoint) User Training, CQMS user Training. If needed perform CQMS administrative duties – assign user access and generate MNCs/PNCs. Identify GAPs with in the plant to the standard and work projects to close those GAPS.

RESPONSIBILITIES

Competencies:

Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Ensures accountability - Holding self and others accountable to meet commitments.

Persuades - Using compelling arguments to gain the support and commitment of others.

Quality Leadership (Cummins Operating System) - Demonstrates knowledge of and practices the principles of the Cummins Operating System (COS); translates the principles of COS to the principles of Total Quality Management (TQM) to assess performance against customer and business requirements; to create a right environment and Quality culture, and seeks and actions opportunities for continuous improvement with a customer centric mindset at all times.

Quality Systems Management - Utilizes the quality tools and processes to ensure the quality management system is understood, implemented, maintained, and demonstrates its ability to consistently and effectively provide products/services that meet requirements.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

Associate degree or equivalent business experience. IATF ISO 9001 Internal Auditor Trained. Six Sigma Green Belt trained and willing to work towards certification. AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Demostrated ability to perform process based and risk based audits.

Initiated, approved and monitored corrective actions associated with audit findings.

Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001.

Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA)

Performed Product Audits per applicable CSRs

Led 3P-5Whys root cause analysis

Provided support to documentation on the key processes per business quality manual

QUALIFICATIONS

Role Specific Requirements:-

Minimum 5~6 years of experience in SQE function preferably in electrical and electronics applications, relevant experience will also be considered

• Works with supplier to ensure all product requirements are met Parts Source Release(s), PPAP, MQV management.

• Reviews the supplier quality resources for new product introduction to reduce supplier related issues

• Improve Supplier process capabilities and ensure timely project launches

• Responsible for determining if all the requirements are met by supplier for new or changed products

• Preparing Project update with Supplier part development & Timely Communication to stakeholder

• Facilitates continuous improvement activities to reduce defects by using different SQI tools

Knowledge of basic quality system, ISO & Power BI Electrical and electronics commodity knowledge is preferred

Job Quality

Organization Cummins Inc.

Role Category On-site

Job Type Shop

ReqID

Relocation Package Yes