Senior Administrator
3 days ago
Job Description:Education Qualification :Any Graduate Skills :Primary -> Technology | Collaboration and Messaging Roles | 3 - ExperiencedPrimary -> Technology | Unified Communications Platforms | Microsoft | 2 - KnowledgeableTertiary -> Behavioral | Aptitude | Information Processing | 3 - ExperiencedTertiary -> Behavioral | Aptitude | Communication | 2 - KnowledgeableTertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced Certification :Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Key ResponsibilitiesMessaging Administrator's primary responsibility is to provide support to an organization's messaging infrastructure to help them meet their business goals. This is done by performing the regular BAU activities on the Exchange Online/any other messaging OnPrem infrastructure, periodic maintenance, installing patches, and supporting L1 team. This role also spills over to the bigger Unified Communication and Collaboration (UCC) support including SOP based administration of Teams, OneDrive, BOX, SharePoint, Yammer etc., Manage, Administer, Troubleshoot, and provide L1/L2 support for email infrastructure (M365 / OnPrem) Implement the activities defined by L3 team Address the tickets escalated from L1 team and close within the SLA Incident and Problem Management Prepare and maintain SOP documents to help L1 team Manage and lead team of L1s Technical Skills1. Messaging Complete hands-on experience on M365Administration of M365 and Exchange OnPremManaging of Exchange Load Balancers (NLB, WNLB, Clustering)Managing of email gateways (EOP, IronPort, ProofPoint, Mimecast)Understanding of SPF, DKIM, DAG, Patch management, mail flow, message trackingUnified Communication and Collaboration In-depth knowledge of various UCC services; for e.g., Teams, OneDrive, SharePoint etc.,LDAP Active Directory and Azure Active Directory user administration (Tenant administration, Forest and domain, Users, Groups, DHCP, DNS, Group Policy, replication etc.)Directory Sync from AD to AADEnd-User Outlook 2016/2019/M365/Mobile clientsTeams, desktop/mobile clientsOneDrive/BOX desktop syncOffline and Online archive managementPowerShell Advanced PowerShell scripting knowledgeLocation:India - BengaluruCreated On:27-Oct-2025
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