Senior Executive

4 days ago

Kollam, Kerala, India Bajaj Finserv Lending Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

JOB DESCRIPTION Job Purpose

This position is open with Bajaj Finance ltd.
Culture Anchor:

  • Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets.
  • Execute with Rigor - Takes responsibility for meeting targets with focus and effort.
  • Own It - Maintains honesty and fairness in all interactions in line with organizations policies.
  • Act with Integrity
Duties and Responsibilities
  • To Ensure SLA Delivery for each process.
  • To Ensure quality of files processed by the Operations team are within the specified guidelines.
  • Achieve Service To Sales Numbers.
  • To Ensure all cash management services at the branch are delivered.
  • Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT, etc.
  • Data Analysis & Sharing of best practices with team.
  • Ensuring Implementation of Policies & processes.
  • Coordination with various HO / Cross functional departments & providing feedback.
  • Recruiting and manpower forecast & planning.
  • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee Satisfaction.
  • Vendor management (CPV Agencies).
  • Ensuring Compliance & Integrity within the area/region.
  • To Support all New Initiatives & functional Projects of the Function.
Required Qualifications and Experience
  • Should have 2-4 years of experience, and a minimum of 1 year managing branch operations.
  • Should be a post graduate preferably.
  • Should have a collaborative work style to engage with peers & colleagues across the company.
  • Should have excellent communication skills along with strong presentation and data analytics skills.
  • Self-motivated and a self-starter.
Locations - BASIC SECTION
  • Job Level: GB01
  • Job Title: Senior Executive - Operations And Service, Consumer Branch Operations, Zone 2 LBO
  • Job Location:
    • Country: India
    • State: KERALA
    • Region: South
    • City: Kollam
    • Location Name: Mundakayam
    • Tier: Tier 2

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