Manager - CV Capture

The Firm

Egon Zehnder ) is trusted advisor to many of the world's most respected organizations and a leading Executive Search firm, with more than 400 consultants and 69 offices in 41 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We have a blue chip client base across all industries and operate at the Board and senior management level.

Knowledge Centre India (KCI) is one of the two global knowledge centers of Egon Zehnder. Established in January 2005, KCI is a wholly owned subsidiary of Egon Zehnder based out of Gurgaon. KCI has a team of over 60 Specialist Researchers who provide business development, assignment execution and knowledge management services, working across Practice Groups and EZ offices worldwide.

KCI also supports the global operations of EZ through standard research, IT services and documentation with a team strength of 380+.

Department/Service Line

CV Capture

The Manager will lead strategic transformation initiatives, driving process reengineering, innovation, and automation across Operations. This includes managing daily workflows, optimizing service delivery, and fostering a culture of continuous improvement and operational excellence.

Resolves unique problems that could occur during the project to minimize delays & provide timely status updates to the executive leadership team.

About the Candidate

The ideal candidate will bring deep expertise in process transformation, business process reengineering, and innovation. They should have a proven track record of leading change initiatives in a Global Capability Center, with strong stakeholder management and data-driven decision-making skills.

Roles & responsibilities

• Collaborate with cross-functional teams to reengineer legacy processes and introduce best-in-class practices.
• Champion a culture of experimentation and continuous improvement through agile methodologies and lean practices.
• Conduct root cause analysis and implement mistake-proofing mechanisms to enhance data accuracy and reliability.
• Design and implement innovative solutions using automation, AI, and digital tools to streamline workflows.
• Strong change management capabilities and experience in driving adoption of new processes.
• Ability to lead transformation programs from ideation to execution with measurable outcomes.
• Experience in deploying automation tools (e.g., RPA, AI/ML) to enhance operational efficiency.
• Expertise in process mapping, lean six sigma, and operational diagnostics.
• Develop comprehensive plans, track progress, and report on performance. Identify and mitigate risks to ensure project success.
• Build and maintain strong relationship with stakeholders. Act as the main point of contact for project/ initiative related process, issues, and inquiries. Ensure alignment of activities with overall team objectives.
• Identify and drive strategic initiatives to support leadership. Analyze market trends and provide actionable insight

The Ideal candidate should have:

• Minimum 5 years of work experience in Transitions, Transformation and Automation projects, 12+ years overall in a Global Capability Center/ Operations
• Strong communication skills (written & verbal)
• Experience in data visualization tools
• Excellent cross-functional coordination abilities
• Strong data analysis and presentation skills
• Strategic thinker with strong problem-solving skills
• High attention to detail and ability to manage multiple priorities
• Strong interpersonal skills and ability to build relationships
• Managed shifts, streamlining a 24 hours operations shop with shifts involved – able to implement sound work allocation techniques.

Benefits which make us unique

At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you

Benefits Highlights:

• 5 Days working in a Fast-paced work environment
• Work directly with the senior management team
• Reward and Recognition
• Employee friendly policies
• Personal development and training
• Health Benefits, Accident Insurance

Potential Growth for you

We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations.

Location

The position is based at Egon Zehnder's KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32.

EZIRS Commitment to Diversity & Inclusion

Egon Zehnder Information Research & Services (EZIRS) aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion or remuneration.

Egon Zehnder is an Equal Opportunity Employer

Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.