Business Analyst

1 day ago

Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time

Key Responsibilities :

  • Outbound Calling : Make a high volume of outbound calls to prospective customers from a provided database or lead list.
  • Sales Pitch : Clearly and convincingly communicate the features and benefits of our products/services to generate interest.
  • Lead Management : Identify and qualify new sales leads through proactive telecalling.
  • Customer Engagement : Build and maintain positive relationships with potential customers by understanding their requirements and offering suitable solutions.
  • Objection Handling : Address customer questions, concerns, and objections effectively to move them through the sales cycle.
  • Achieving Targets : Meet and exceed individual and team-based daily, weekly, and monthly sales targets.
  • Data Management: Accurately document and update all customer interactions, details, and sales progress in the CRM (Customer Relationship Management) system.
  • Follow-ups : Conduct timely follow-up calls with potential customers to nurture leads and close sales.
  • Feedback : Provide feedback from the market and customers to the management team to help improve products and strategies.

Required Skills and Qualifications

Education : High School Diploma or equivalent. A Bachelor's degree is preferred.

Experience : 0-2 years of experience in telecalling, telemarketing, or a similar sales role. Freshers with excellent communication skills may be considered.

Communication Skills : Exceptional verbal communication and active listening skills in [English and/or local language].

Persuasion Skills : Proven ability to persuade and influence customers.

Resilience : High level of motivation, resilience, and a positive attitude when facing rejection.

Technical Skills : Basic computer proficiency and the ability to quickly learn new software, including CRM systems.

Goal-Oriented : A strong desire to achieve targets and performance-based incentives.

Preferred Qualifications

Prior experience in a call center or outbound sales environment.

What We Offer

- A competitive base salary with an attractive performance-linked incentive structure.

  • Comprehensive sales and product training.

  • Opportunities for career growth and advancement within the sales team.

  • A dynamic and supportive work environment.

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