Quality Analyst

About the Business Analyst positionWe are looking for an experienced Business Analyst who assist in improving the communication between our information technology capacity and our business objectives. Your duties will include supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's...

Quality AnalystAbout UsZapTech Pvt. Ltd. is an ISO-certified BPO & KPO service provider delivering high-quality solutions to the U.S. Accounts Receivable Management (ARM) industry. We are expanding our team and looking for ambitious MBA graduates with strong business acumen to join us as Quality Analysts.This role is an excellent opportunity to begin your...

Key ResponsibilitiesDevelop and maintain data-driven dashboards that track key performance indicators.Analyze user behavior to identify trends, opportunities, and pain points.Prioritize business growth through analysis of customer journey and campaign performance.Collaborate with product teams to measure feature adoption and impact.Create actionable insights...

Quality AnalystThe primary task of the quality analyst is call monitoring and providing actionable insight. Through callmonitoring, a QA analyst will gather information to help improve agent performance and overall teamperformance.Roles & ResponsibilitiesConduct regular Call audits for the Agents.Create quality measurements to track improvement in...

Urgent Opening for a Quality Analyst at Leading BPO Company in Mahape Role: Full-time Quality Analyst Location: Mahape, Navi Mumbai Role Description: As a Quality Analyst, you will play a crucial role in overseeing quality control, conducting analytical assessments, and managing quality assurance processes. You'll also be responsible for mentoring and...

Company DescriptionBrocus IT Solutions is a leading BPO service provider based in Navi Mumbai, specialising in administrative back-office functions for major companies. Known for its cost-effective and customised solutions, Brocussolutions assists organisations in enhancing their business processes and workflows. With a talented workforce and expertise in...

Join FatakPay Digital Pvt Ltd as a Call Quality Analyst Monitor and evaluate calls, ensure compliance, provide feedback, and enhance customer experience through quality insights. 2–3 years' experience and strong analytical skills required.

Hiring Quality Analyst – International Process (Night Shift) at Brocus IT Solutions, Sanpada (WFO). Audit calls, improve quality & ensure process compliance. Excellent English, intl. BPO exp preferred. 5 days, night shift, incentives & bonuses.

Location: HSR Layout, BangaloreTimings: 11:00 AM 8:00 PMWorking Days: 6 days a weekRole: Quality Analyst (Sales Process)Were looking for a detail-oriented and proactive Quality Analyst to join our growing team at Leap Scholar.Key Responsibilities:Conduct sales call audits to ensure quality and compliance with company standardsProvide constructive feedback...

Key Responsibilities:1. Stakeholder Collaboration & Requirement Gathering:o Collaborate with internal and external stakeholders, including businessusers, product owners, technical teams, and third-party vendors, togather, analyze, and document requirements for API and systemintegrations across the organization.o Act as a primary liaison between business and...