Technical Support Trainee
2 weeks ago
Location: Kannur, Kerala.
Experience Level: 0-2 Years
We are seeking a highly motivated Technical Support Trainee to join our growing support team. This entry-level role is ideal for candidates who are eager to develop hands-on experience in software support, troubleshooting, SQL, and .NET technologies. The trainee will assist in resolving client issues, performing software installations, and delivering excellent technical guidance.
Key Responsibilities
Technical Support & Troubleshooting Software Installation & Configuration Client Communication Documentation & Reporting Team Collaboration
Required Skills & Qualifications
Basic knowledge of SQL (querying, data retrieval, basic joins).
Familiarity with .NET framework and application environments.
Understanding of software installation processes (Windows-based systems preferred).
Strong analytical and problem-solving skills.
Good verbal and written client communication skills.
Ability to learn new technologies quickly.
Diploma/Degree in Computer Science, IT, or related field (or currently pursuing).
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