Technical Support Trainee

1 week ago


Kannur, Kerala, India Summit Solutions Full time

Job Title:
Technical Support Trainee

Job Summary

We are seeking a highly motivated Technical Support Trainee to join our growing support team. This entry-level role is ideal for candidates who are eager to develop hands-on experience in software support, troubleshooting, SQL, and .NET technologies. The trainee will assist in resolving client issues, performing software installations, and delivering excellent technical guidance.

Key Responsibilities

  • Technical Support & Troubleshooting
  • Software Installation & Configuration
  • Client Communication
  • Documentation & Reporting
  • Team Collaboration

Required Skills & Qualifications

  • Basic knowledge of SQL (querying, data retrieval, basic joins).
  • Familiarity with .NET framework and application environments.
  • Understanding of software installation processes (Windows-based systems preferred).
  • Strong analytical and problem-solving skills.
  • Good verbal and written client communication skills.
  • Ability to learn new technologies quickly.
  • Diploma/Degree in Computer Science, IT, or related field


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