Sr Customer Success Executive

Job Description

Company: Manatal
Location: Bangkok, Thailand
Industry: HRTech (B2B SaaS)
Funding: Backed by Surge and Sequoia Capital

Manatal is one of the fastest-growing start-ups in the region with a global presence, trusted by thousands of businesses in over 135 countries. Our goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike. Our mission is to offer best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.

Position: Sr Customer Success Executive - English & Spanish Speaker (Afternoon)

Hours: 5:00 PM - 2:00 AM

You will be a key member of the Manatal sales team assisting in the successful acquisition of new clients as well as growth of existing clients. This role is for someone who has an entrepreneurial spirit and is seeking a fast-paced environment.

Responsibilities

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Conducting customer meetings and demonstrating the product.
• Maintaining relationships with clients by providing/researching good support, information, guidance, and new business opportunities.
• Planning sales strategies to propose to the Sales team and designing activities and plans for sales.
• Monitoring competition, economic indicators, and industry trends.
• Managing relationships with key principals through frequent communication and reporting, emphasizing an update on product market situation and product development in the market.
• Maintaining the CRM for opportunities and contact management.
• Submitting standard sales metrics, such as weekly forecasts, pipeline management, business plans, and expense reports on a regular and timely basis.
• Other tasks assigned by the CEO.

Required Skills and Experience

• 1 - 5 years related sales experience (experience selling software solutions preferred, but experience in the Recruitment industry will also be considered).
• Fluent in English and communication; additional languages (French) are a big plus.
• Strong territory and contact management skills.
• Excellent consultative and solution-selling skills.
• Working technical knowledge of software components.
• Proven leadership skills in both independent and team environments.
• Staffing and Recruiting market knowledge is preferred.
• Superb communication skills (written and verbal).
• High energy levels, a high degree of integrity, self-motivated, positive attitude, proactive approach to work, confidence.
• Demonstrated success in a B2B sales environment.

Working with Manatal

• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person, and the team is working on-site.

Why you'll enjoy working with Manatal

• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• Collaborate with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.

Demo Video:

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Manatal Hiring

At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.

We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship, or other class protected by applicable law.

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