Customer Service Specialist

10 hours ago

Gurgaon, Haryana, India A Business Studio Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Company Description

A Business Studio is a trusted provider of premium outsourcing solutions, dedicated to optimizing processes and driving growth across various industries. The company specializes in handling operational nuances, allowing businesses to focus on achieving their core goals. With an emphasis on efficiency and strategic partnerships, A Business Studio delivers exceptional results to enhance business success.

Role Description

This is a full-time, on-site role located in Gurugram for a Customer Service Specialist. The primary responsibilities include addressing and resolving customer inquiries, ensuring customer satisfaction, handling customer complaints professionally, and providing a positive customer experience. The role also involves maintaining a high standard of phone etiquette in all interactions and identifying opportunities to improve customer service practices.

Qualifications

  • Strong expertise in Customer Support and Customer Service
  • Knowledge and application of Customer Satisfaction and Customer Experience strategies
  • Excellent Phone Etiquette and effective communication skills
  • Ability to manage and resolve customer issues promptly and professionally
  • Proficiency in online communication tools, CRM software, and related platforms is advantageous
  • Excellent interpersonal skills and the ability to work with diverse teams
  • Previous experience in a customer-facing role is desirable
  • Bachelor's degree or equivalent experience in a relevant field is preferred

  • Customer Service Specialist

    1 week ago

    Gurgaon, Haryana, India Amenify Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    This is an onsite night role- Rotational Shifts: Between 5:30 PM to 6:30 AM, giving you flexibility and variety.Position Overview:The Customer Service Specialist will play a critical role in ensuring smooth client experiences by handling both voice and non-voice support channels. This role requires strong technical and operational understanding, exceptional...

  • Customer Success Manager

    1 week ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Support Specialist

    1 week ago

    Gurgaon, Haryana, India Piezel LLC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPiezel LLC is a trusted customer support solutions provider with over 15 years of experience delivering high-quality inbound and outbound call services. We specialize in helping businesses strengthen customer relationships, increase satisfaction, and drive growth through professional, personalized communication. Our experienced team...

  • Customer Service

    3 days ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    10 hours ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystJoin us for a walk-in drive on 12th April 2025, from 10 am to 12 pm at our tower b, unitech infospace, sector 21, Gurugram officeIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Support Specialist

    2 weeks ago

    Gurgaon, Haryana, India Hindrishi Ayurveda Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    IMMEDIATE JOINERS PreferredRole DescriptionThis is a full-time, on-site role for a Telesales Specialist in Gurugram. The Telesales Specialist will be responsible for engaging with potential customers over the phone to promote and Sell/ Confirm Orders for our Ayurvedic products. Daily tasks include understanding customer needs, providing product information,...

  • Customer Service

    1 week ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service & Operations Analyst in Anti-Money Laundering (9 months) Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you'll be helping us with anti-money laundering (AML) activities You'll be investigating queries, supporting business processes and procedures, and...

  • Customer Service Specialist

    1 week ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    If you are interested in joining our team, please share your resume at or WhatsApp at Job Title: Customer Service ExecutiveCompany: Policy Bazaar Insurance Brokers Pvt. Ltd.Location: Sector 44, GurugramEmployment Type: Full-timeSalary range: ₹2.5 - ₹4LPA, depending on relevant experience.Job Description:Policy Bazaar is seeking enthusiastic and...