Operations/ HR Manager

1 week ago

Cochin, Kerala, India LIEUX Full time ₹ 4,80,000 - ₹ 7,20,000 per year

We are seeking a proactive and experienced Operations Manager to oversee the day-to-day functioning of all departments and ensure smooth coordination across the organization. This role will act as the second-in-command to the Managing Director, taking charge of operations, supervising department heads, driving execution, and maintaining overall efficiency. The ideal candidate should possess strong leadership, strategic thinking, and decision-making skills, and should be capable of steering the company effectively in the absence of the MD.

Key Responsibilities:

  • Supervise and coordinate the activities of all departments including Sales, Accounts, Warehouse & Logistics, Project Execution, and Admin & HR.
  • Act as the primary point of communication between department heads and the Managing Director.
  • Monitor department performance, set goals, and implement KPIs to drive productivity and accountability.
  • Identify operational inefficiencies and implement process improvements across functions.
  • Ensure smooth workflow, effective delegation, and adherence to company policies and timelines.
  • Facilitate effective inter-departmental communication and problem-solving.
  • Review and approve project plans, reports, budgets, and schedules.
  • Represent the MD in meetings and decision-making when the MD is unavailable.
  • Oversee recruitment, training, and team development in coordination with HR.
  • Lead regular reviews and planning meetings with department heads to ensure alignment with business objectives.

Required Skills & Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).
  • Minimum 5–8 years of experience in operations or general management roles.
  • Strong leadership and team management skills.
  • Excellent communication, negotiation, and conflict resolution abilities.
  • Ability to work under pressure and make sound decisions independently.
  • Proven experience in managing cross-functional teams and driving results.
  • Strong analytical mindset and familiarity with process improvement strategies.

Job Type: Full-time

Pay: ₹40, ₹60,000.00 per month

Ability to commute/relocate:

  • Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • This is an immediate recruitment. Are you able to join immediately?
  • What is your current salary?

Education:

  • Master's (Preferred)

Experience:

  • Operations management: 5 years (Preferred)
  • Human resources management: 3 years (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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