non voice process
5 hours ago
A Non-Voice Process job involves customer interaction and issue resolution through written channels like email, chat, and social media, rather than speaking. Key responsibilities include responding to queries, managing data, processing transactions, maintaining records, and adhering to performance metrics for customer satisfaction. Essential skills are strong written communication, attention to detail, problem-solving, analytical ability, and proficiency with software tools. Key Responsibilities Customer Communication: Handle customer inquiries, complaints, and requests via email, chat, and sometimes social media. Data Management: Maintain accurate records of customer interactions, process transactions, and manage information systems. Problem Solving: Analyze customer issues and provide timely and effective solutions. Knowledge Base Maintenance: Update knowledge base articles and standard operating procedures as needed. Performance Monitoring: Meet key performance indicators (KPIs) such as response time, resolution rates, and customer satisfaction scores. Required Skills and Qualifications Written Communication: Excellent proficiency in written communication (English is often preferred). Attention to Detail: Strong ability to be meticulous with information and tasks. Analytical Skills: Capacity to gather, process, and assess data accurately to identify patterns and solve problems. Technical Proficiency: Competency in using customer support software and database management tools. Typing Skills: Good keyboarding and typing speed. Educational Background: A high school diploma or higher is often preferred, with a bachelor's degree being ideal for some roles. Typical Work Environment Digital Channels: Communication is done through platforms like email, website chat, and in-app chat. Office Setting: Work often takes place in a standard office environment, though remote or hybrid roles are also common. Potential for Night Shifts: Some non-voice processes, particularly those serving international clients, may require working night shifts.
Job Types: Full-time, Permanent
Pay: ₹17, ₹48,000.00 per month
Work Location: In person
Speak with the employer
-
Non Voice Process
5 days ago
Chennai, Tamil Nadu, India 2coms Full timeExciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational CorporationCompany OverviewOur client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services.PositionCustomer Support - Non-Voice ProcessLocationChennaiJob ResponsibilitiesOverseeing non-voice customer support...
-
Non Voice Process Executive
5 days ago
Chennai, Tamil Nadu, India Curis Rcm Full time ₹ 3,00,000 - ₹ 6,00,000 per yearProcess Executive Trainee for US Healthcare Medical Billing. Learn claims, payments, denials (non-voice). Paid training, day shift, PF/ESI. Fresher, Life Science grads, good English. Grow from Trainee to Team Lead
-
Non voice process
5 days ago
Chennai, Tamil Nadu, India VKAN V SOLUTIONS PVT LTD Full time ₹ 3,84,000 per yearA non-voice process job involves handling customer interactions and tasks using communication methods other than phone calls, such as email, chat, and social media. These roles often require strong written communication skills, analytical thinking, and the ability to solve problems effectively. Key Responsibilities and Skills:Customer Interaction:Responding...
-
Non Voice Process @ Chennai
3 days ago
Chennai, Tamil Nadu, India CAPTALENT HR Full timeWe are looking for Experience in any BPO with Excellent communication skills in English For more details contact HR Kavya-9884225545 Process Non voice Vodafone Eligibility CriteriaShould have excellent written communication and should be able to comprehend properly Should be good at typing Good English Communication Graduate 6 days working 1day rotational...
-
Huge Openings For Non Voice Process
5 days ago
Chennai, Tamil Nadu, India Job Seeks 4u Consultancy Services Full time ₹ 2,35,000 - ₹ 2,58,000 per yearRole: Voice\Non VoiceFresher - 2.35LPAExperience- 2.58LPALocation - ChennaiShift: Day ShiftAny GraduationWork Mode: Work from Office.
-
Chennai, Tamil Nadu, India green success infotech Full timeInternational Customer Support voice & Non voice JD/: As a Process Executive at our company located in Chennai, you will be responsible for handling voice or non/-voice tasks related to US healthcare medical billing based on the assigned shift. In the day shift, you will be focusing on non/-voice processes, while in the night shift, your role will involve...
-
Chennai, Tamil Nadu, India GS Infotech Full timeJob Alert Prior Authorization QCA Non voice Process Location/: Chennai / Hyderabad Experience/: Minimum 3 years Salary/: 47k Take Home Job Type/: Full/-time / Immediate Joiners Job Description/: Handle Prior Authorization /(PA/) Non/-Voice Processing. Review and process medical documents for approvals accurately and timely. Ensure compliance with company...
-
Chennai, Tamil Nadu, India GS Infotech Full timeNon Voice Process Executive Enhance Customer Service Job Description Who You Are/: You will be in charge of managing service requests, processing data with a high level of accuracy, providing email and chat help, and conducting quality checks on data. Your keen attention to detail, excellent written communication abilities, and capacity for productive work...
-
Freshers Non-Voice Process Team Member
6 days ago
Chennai, Tamil Nadu, India beBeeCommunication Full time ₹ 2,50,000 - ₹ 5,00,000Job OpportunityThis position is for freshers to join a non-voice process team.The ideal candidate will be a recent graduate with good communication skills, ready to support back-end operations and contribute to a productive work environment.ResponsibilitiesHandle various non-voice tasks such as data entry, documentation, and process support.Ensure a high...
-
Chennai, Tamil Nadu, India GS Infotech Full timeBe Quiet But Profitable Be in Non Voice Process Job Description Focus Skills/: Transactional phone conversations are giving way to more thorough, multi/-channel interactions in the future of customer service. Customers that want effective, thorough, and asynchronous help are increasingly using non/-voice channels including chat, email, and social media....
