non voice process
3 days ago
A Non-Voice Process job involves customer interaction and issue resolution through written channels like email, chat, and social media, rather than speaking. Key responsibilities include responding to queries, managing data, processing transactions, maintaining records, and adhering to performance metrics for customer satisfaction. Essential skills are strong written communication, attention to detail, problem-solving, analytical ability, and proficiency with software tools. Key Responsibilities Customer Communication: Handle customer inquiries, complaints, and requests via email, chat, and sometimes social media. Data Management: Maintain accurate records of customer interactions, process transactions, and manage information systems. Problem Solving: Analyze customer issues and provide timely and effective solutions. Knowledge Base Maintenance: Update knowledge base articles and standard operating procedures as needed. Performance Monitoring: Meet key performance indicators (KPIs) such as response time, resolution rates, and customer satisfaction scores. Required Skills and Qualifications Written Communication: Excellent proficiency in written communication (English is often preferred). Attention to Detail: Strong ability to be meticulous with information and tasks. Analytical Skills: Capacity to gather, process, and assess data accurately to identify patterns and solve problems. Technical Proficiency: Competency in using customer support software and database management tools. Typing Skills: Good keyboarding and typing speed. Educational Background: A high school diploma or higher is often preferred, with a bachelor's degree being ideal for some roles. Typical Work Environment Digital Channels: Communication is done through platforms like email, website chat, and in-app chat. Office Setting: Work often takes place in a standard office environment, though remote or hybrid roles are also common. Potential for Night Shifts: Some non-voice processes, particularly those serving international clients, may require working night shifts.
Job Types: Full-time, Permanent
Pay: ₹17, ₹48,000.00 per month
Work Location: In person
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Non Voice Process
1 week ago
Chennai, Tamil Nadu, India 2coms Full time ₹ 1,80,000 - ₹ 3,00,000 per yearSUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation in Chennai.Company OverviewOur client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services.Position -Non-Voice Process Executive Location - Chennai - SholinganallurJob...
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International Non Voice Process
5 days ago
Chennai, Tamil Nadu, India Global Serve Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearInternational Non Voice Process.5 days working 2 rotational week off.1 year and above International non voice experience is a must. Call , , Required Candidate profileGood communication in English is a must. Only international non voice experience can be considered Perks and benefitsCab is available, insurance,
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Non Voice Process Executive
7 days ago
Chennai, Tamil Nadu, India Curis Rcm Full time ₹ 4,00,000 - ₹ 8,00,000 per yearProcess Executive Trainee for US Healthcare Medical Billing. Learn claims, payments, denials (non-voice). Paid training, day shift, PF/ESI. Fresher, Life Science grads, good English. Grow from Trainee to Team Lead
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Non voice process
7 days ago
Chennai, Tamil Nadu, India VKAN V SOLUTIONS PVT LTD Full time ₹ 4,32,000 - ₹ 7,20,000 per yearA non-voice process job involves handling customer interactions and tasks using communication methods other than phone calls, such as email, chat, and social media. These roles often require strong written communication skills, analytical thinking, and the ability to solve problems effectively. Key Responsibilities and Skills:Customer Interaction:Responding...
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Non voice process
2 weeks ago
Chennai, Tamil Nadu, India Apsung Full time ₹ 14,000 - ₹ 16,000 per yearWe are hiring for Non Voice ProcessJob Role : Airtel Email & chat processerWork Location : Karapakkam, ChennaiQualification: Any degree With 1 year any experience. ( Graduation in mandatory)Skills required: Good English and Hindi communication.Salary: 16,500 /-14000/- Take HomeShift am to 6.30 pmWeek off: RotationalRoles & Responsibility:Respond to customer...
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Chennai, Tamil Nadu, India Takecare Manpower Services Full time ₹ 2,00,000 - ₹ 6,00,000 per yearNon voice- Perungudi & Sholinganallur location onlyTelecalling ,Telecollection, CSE-Perungudi, Sholinganallur, Thenampet, Nungampakkam, Thousandlight100% Office WorkNeed Freshers.Need immidiate joiners CONTACT PERSON - SUGANTHI .M Required Candidate profileAny degree, Diploma, ITI,12th (But in banking sector need degree only passed out)Age limit (Upto 30yrs...
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Huge Openings For Non Voice Process
7 days ago
Chennai, Tamil Nadu, India Job Seeks 4u Consultancy Services Full time ₹ 2,35,000 - ₹ 2,58,000 per yearRole: Voice\Non VoiceFresher - 2.35LPAExperience- 2.58LPALocation - ChennaiShift: Day ShiftAny GraduationWork Mode: Work from Office.
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Non-Voice chat process
5 days ago
Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 2,50,000 - ₹ 4,50,000 per yearGreetings from TeleperformanceProcess: Web chatRole: Customer SupportShift: Day RotationalLocation: Ambit IT Park, Ambattur ChennaiQualification: Any Degree (UG & PG both can apply)Experience: Min 1 yr in any BPO (Mandatory)Looking for immediate joinersInterested candidates can call Jagan HR or drop your resume to Roles and ResponsibilitiesHandle customer...
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Walkin Drive For Banking Non-Voice Process
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Chennai, Tamil Nadu, India Hexaware Technologies Full time ₹ 3,00,000 - ₹ 6,00,000 per yearGreetings from Hexaware BPS We have openings for Back office Executives - Banking Non Voice process @ HEXWARE TechnologiesDesignation : Junior AnalystRole : Backend process, Non VoiceQualification: Only B.Com / M. Com / MBA graduates should apply.Work location : CHENNAI ONE IT SEZ TECH Park - ThoraipakkamMode of interview: Direct Walkin (please come with 2...
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Urgent Hiring- Non Voice Process
5 days ago
Chennai, Tamil Nadu, India Sutherland Full timeGreetings,Sutherland is hiring for the Non- Voice process for Freshers and experiencedLocation: Chennai- Perungalathur (WFO)Shift : Rotational ShiftExp- 0-1 year.Salary- 2.5LPA-2.7LPARequired candidate profile:Candidates should have: - Good verbal and written communication skills in English.Ability to handle queries, looking only for immediate joinersFresher...