Non voice process

2 days ago


Chennai, Tamil Nadu, India Apsung Full time ₹ 14,000 - ₹ 16,000 per year

We are hiring for Non Voice Process

Job Role : Airtel Email & chat processer

Work Location : Karapakkam, Chennai

Qualification: Any degree With 1 year any experience. ( Graduation in mandatory)

Skills required: Good English and Hindi communication.

Salary: 16,500 /-

14000/- Take Home

Shift am to 6.30 pm

Week off: Rotational

Roles & Responsibility:

  • Respond to customer inquiries via email, chat, and social media.
  • Resolve customer issues in a timely and efficient manner.
  • Maintain accurate and detailed records of customer interactions.
  • Follow company policies and procedures while handling customer queries.
  • Collaborate with other team members to improve customer service processes.
  • Provide consistent and reliable information to customers.
  • Identify and escalate complex issues to the appropriate department.

Interview Mode

1st round : Telephone

2nd roung : Face to Face

Contact Person : R. Prabaath Kumar

Call or WhatsApp :

Job Types: Full-time, Fresher

Pay: ₹14, ₹16,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person


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