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Non voice process
2 weeks ago
A non-voice process job involves handling customer interactions and tasks using communication methods other than phone calls, such as email, chat, and social media. These roles often require strong written communication skills, analytical thinking, and the ability to solve problems effectively. Key Responsibilities and Skills:
- Customer Interaction:Responding to customer inquiries, complaints, and feedback through various channels.
- Data Processing:Entering, updating, and managing data, including data entry, document processing, and other back-office tasks.
- Problem Solving:Identifying and resolving customer issues, often requiring technical expertise and a good understanding of products or services.
- Written Communication:Crafting clear, concise, and professional communications, ensuring accuracy and attention to detail.
- Technical Proficiency:Utilizing computer systems, software, and other tools efficiently.
- Product Knowledge:Demonstrating a thorough understanding of the products or services being offered.
Job Type: Permanent
Pay: ₹15, ₹32,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
