Tech Support Associate

1 day ago


Jaipur, Rajasthan, India BELIERVER INFOSERVE PVT Full time ₹ 28,500 - ₹ 3,68,000 per year

Job Title: Technical Support Executive

Employment Type: Full-Time

Work Mode: Work from Office

Key Responsibilities:

  • Handle inbound and outbound calls, chats, and email support
  • Understand customer issues and provide technical solutions
  • Perform upselling and cross-selling when applicable
  • Meet and maintain CSAT, Sales, Productivity, and Quality targets
  • Maintain professionalism, empathy, and customer-first approach
  • Document interactions and follow standard operating procedures

Eligibility Criteria:

  • Minimum 1 year of experience in Technical Support and Sales (International BPO preferred)
  • Excellent English communication skills (verbal and written)
  • Willing to work in rotational shifts and rotational weekly offs
  • Graduation mandatory (Computer Science background preferred)
  • Immediate joiners will be preferred

Compensation Details:

  • Fresher: ₹28,500 CTC + ₹1,500 PLI
  • With minimum 1 year Customer Support / Sales experience: ₹31,500 CTC + ₹1,500 PLI
  • With minimum 1 year Technical Support experience: ₹36,000 CTC + ₹1,500 PLI

Location:

(Jaipur)

How to Apply:

Interested candidates can send their updated resume to:

Email:

or call

Subject Line: Application for Technical Support Executive

Job Types: Full-time, Permanent, Fresher

Pay: ₹28, ₹36,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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