Tech Support Associate
1 day ago
Job Title: Technical Support Executive
Employment Type: Full-Time
Work Mode: Work from Office
Key Responsibilities:
- Handle inbound and outbound calls, chats, and email support
- Understand customer issues and provide technical solutions
- Perform upselling and cross-selling when applicable
- Meet and maintain CSAT, Sales, Productivity, and Quality targets
- Maintain professionalism, empathy, and customer-first approach
- Document interactions and follow standard operating procedures
Eligibility Criteria:
- Minimum 1 year of experience in Technical Support and Sales (International BPO preferred)
- Excellent English communication skills (verbal and written)
- Willing to work in rotational shifts and rotational weekly offs
- Graduation mandatory (Computer Science background preferred)
- Immediate joiners will be preferred
Compensation Details:
- Fresher: ₹28,500 CTC + ₹1,500 PLI
- With minimum 1 year Customer Support / Sales experience: ₹31,500 CTC + ₹1,500 PLI
- With minimum 1 year Technical Support experience: ₹36,000 CTC + ₹1,500 PLI
Location:
(Jaipur)
How to Apply:
Interested candidates can send their updated resume to:
Email:
or call
Subject Line: Application for Technical Support Executive
Job Types: Full-time, Permanent, Fresher
Pay: ₹28, ₹36,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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