Walk-In Drive: Product Support Associate
5 days ago
About the Role
If talking to angry costumers all day is giving you emotional damage then we have a better career path.
We are looking for a smart, energetic, and customer-focused
Product Support Associate
to help users understand, use, and succeed with our product
Key Responsibilities
- Handle customer queries through WhatsApp, email, and calls.
- Guide users on how to use the product and resolve basic issues.
- Coordinate with the tech team for debugging or issue escalation.
- Maintain daily reports, tickets, and documentation.
- Assist in customer onboarding and account setup.
- Identify recurring issues and share feedback to improve the product.
Required Skills
- Excellent communication skills (spoken & written).
- Fluent English.
- Strong problem-solving and critical thinking ability.
- Good knowledge of
Excel & Word
. - Ability to understand software products quickly.
- Patient, customer-centric attitude.
Qualification
- Bachelor's Degree is mandatory
(any stream)
Who Should Apply
- Freshers or candidates with 0–1 year experience
- Individuals with strong communication and customer-focus
- Candidates looking to grow into Customer Success or Product roles
Walk-In Drive Details
Venue:
First Floor, JTM Mall, FF-15, Model Town, Jagatpura, Jaipur
Days:
Monday to Friday
Time:
10:00 AM – 5:00 PM
Bring
Updated
CV
Salary will be based on Experience
Or you can send your CV to -
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