Assistant Manager – Tech Support
3 days ago
Assistant Manager – Tech Support
Location: Jaipur (HO)
Company: WeVOIS Labs Pvt. Ltd.
We are hiring an Assistant Manager – Tech Support to work as a bridge between our tech team, field team, and clients. The role involves requirement gathering, issue coordination, and ensuring smooth delivery of tech solutions.
Key Responsibilities:Coordinate between Tech Team & Field Operations.
Gather client requirements and create structured roadmaps.
Translate field issues into clear technical tasks.
Manage issue logs/tickets and ensure timely resolution.
Coordinate development updates and deliver solutions to clients.
Conduct demos, UAT, and provide training to field teams.
Graduate in IT/Engineering/Computer Applications (preferred).
3–7 years of experience in tech support/product coordination.
Strong communication, documentation & problem-solving skills.
Ability to understand client needs and convert them into technical requirements.
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