Assistant Manager – Tech Support

3 days ago


Jaipur, Rajasthan, India Wevois Labs Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Assistant Manager – Tech Support

Location: Jaipur (HO)
Company: WeVOIS Labs Pvt. Ltd.

We are hiring an Assistant Manager – Tech Support to work as a bridge between our tech team, field team, and clients. The role involves requirement gathering, issue coordination, and ensuring smooth delivery of tech solutions.

Key Responsibilities:
  • Coordinate between Tech Team & Field Operations.

  • Gather client requirements and create structured roadmaps.

  • Translate field issues into clear technical tasks.

  • Manage issue logs/tickets and ensure timely resolution.

  • Coordinate development updates and deliver solutions to clients.

  • Conduct demos, UAT, and provide training to field teams.

Requirements:
  • Graduate in IT/Engineering/Computer Applications (preferred).

  • 3–7 years of experience in tech support/product coordination.

  • Strong communication, documentation & problem-solving skills.

  • Ability to understand client needs and convert them into technical requirements.


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