Patient Calling Executive

Call at Deal with & handle grievance, problems & complaints of patients / Attendants and initiate corrective action & follow up as appropriate with information.To brief the patient and attendant on need basis about services and facilities available in wardsIn absence of Manager, attending for internal meetings and other co -ordination work with other...

Job Summary:We are hiring experienced Patient Callers (Medical Caller) to join our growing team in Hyderabad. Candidates, with International inbound call Centre Experience, in-depth knowledge and experience of the US healthcare RCM process who are looking for a great work environment with exciting perks we want to hear from youJob Responsibilities and...

Tele Calling Executive:Work Location: Hyderabad (Work from office)Industry: Online Higher Education CoursesExp: 0-1 Year. Age: Below 27 yearsAs a Tele Calling Executive, you are expected to call and connect with prospective list of customers data and generate leads by providing information on offered products & services. Make outbound calls. Candidate must...

What you will doJoin an incredible team thats redefining Amgens patient support programs. In this vital role, you will be supporting the Quality operations of our Learning and Development team, which includes key functions that support both Quality and Training. This is a unique and impactful opportunity to contribute to Amgens first internally managed hubs...

Patient Advocacy: Ensure patient concerns and needs are addressed by acting as a liaison between patients and hospital staff. Complaint Handling: Receive, manage, and resolve patient complaints and grievances. Patient Satisfaction: Conduct daily rounds to check on patient satisfaction and address any issues that arise. Administrative Support: Handle...

HOW MIGHT YOU DEFY IMAGINATION?If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better...

HOW MIGHT YOU DEFY IMAGINATION?If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better...

Key ResponsibilitiesLead, mentor, and supervise a team of customer care executivesEnsure high-quality patient experience across all touchpoints calls, chat & emailManage daily call center operations including shift planning & workforce allocationMonitor performance metrics (AHT, CSAT, SLA adherence) & drive improvement plansConduct training & refresher...

Career CategorySales & Marketing OperationsJob DescriptionHOW MIGHT YOU DEFY IMAGINATION?If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve...

Career CategorySales & Marketing OperationsJob Description HOW MIGHT YOU DEFY IMAGINATION?If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve...