Executive - Service Support

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Job Title: Senior IT Service Management (ITSM) Specialist TrainerLocation: RemotePosition Overview:We are seeking a seasoned IT Service Management (ITSM) professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement. This role is designed for a professional who will not only oversee ITSM...

Single Point of Contact for CustomersManage allocated Service agreements-mobilization to renewalExecute & Manage agreements in terms of profitability/risk/extra work orders/cost & riskPerformance & margin reviewsCoordinate with internal resources Required Candidate profile5+ years' exp in Service agreement / services business in manufacturing / processing...

Project duration : 12 months & extendable. Project location : Qatar.Functional Responsibilities :- Design and develop complex service design solutions, ensuring they align with client requirements, business objectives, and industry best practices.- Collaborate with cross-functional teams to define and implement service design methodologies, frameworks, and...

Job Title: Senior HR Service Delivery (HRSD) Specialist Trainer Location: RemotePosition Overview: We are seeking an experienced HR Service Delivery professional (Trainer) with 10+ years of expertise in HR operations, process optimization, and employee services. The role involves overseeing HR service delivery processes while ensuring efficiency, compliance,...

Role & responsibilities:Answer patient calls promptly, provide service information, resolve queries, and make outbound calls for appointment confirmations, recalls, rescheduling, and follow-ups.Monitor and fill cancellations or gaps, liaise with clinical teams for efficient diary utilization, and stay updated on schedule or template changes.Send SMS/phone...

Project duration: 12 months & extendableProject location: QatarFunctional Responsibilities:Design and develop complex service design solutions, ensuring they align with client requirements, business objectives, and industry best practices.Collaborate with cross-functional teams to define and implement service design methodologies, frameworks, and...

Role Overview: We are seeking an experienced FIS Quantum/Echos Production Support Service Engineer to provide end-to-end support for our treasury management systems, ensuring smooth technical operations, governance, and compliance in line with business needs. Key Responsibilities: Financial Systems Support Provide complete support for FIS Quantum and...

We are seeking an experienced Oracle Revenue Management Production Support Service Engineer to deliver L1/L2 support for Oracle Cloud Revenue Management, Receivables, and Intercompany modules. This role involves troubleshooting, system optimization, compliance reporting, and close coordination with finance, accounting, and tax teams to ensure seamless...

Company DescriptionMy Trip Executive is dedicated to crafting unforgettable journeys around the globe, making travel accessible, affordable, and enjoyable. Our team of travel enthusiasts, based in Bengaluru, curates international and domestic travel packages that cater to all interests and budgets. With years of expertise in the travel industry, we are...