Front Desk

21 hours ago

Hyderabad, Telangana, India BBETTER Full time

Job Overview:

BBETTER is seeking a dynamic, result-oriented Receptionist/Front Desk Coordinator for our Kukatpally clinic. This role is the "face" and "voice" of our clinic. You will be responsible for providing a warm welcome to patients, managing clinic operations, and driving growth by converting leads into successful consultations and treatments.

Role & responsibilities:

  • Proactively call incoming leads to explain our services and convert them into clinic appointments.
  • Follow up with potential clients who have inquired about treatments.
  • Achieve daily/weekly targets for appointment bookings.
  • Act as the bridge between patients and doctors to ensure smooth scheduling and minimal wait times.
  • Take full ownership of the front desk, ensuring it is clean, organized, and welcoming.
  • Handle billing, registration, and patient data entry with high accuracy.
  • Monitor and manage the medicine stock cycle.

Preferred candidate profile:

  • Fluent in English, Telugu, and Hindi (both speaking and writing).
  • Friendly and professional personality; easy to talk to in person and over the phone.
  • Proactive at booking appointments and comfortable making outbound calls to follow up with leads.
  • Reliable and independent; able to manage clinic tasks without constant supervision.
  • Computer literate, specifically with MS Excel for inventory and clinic software.

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