Medical Receptionist

Receptionist

Position Title: Receptionist

Department: Front Office / Administration

Reports To: Administrative Officer / Manager

Job Summary:

The Receptionist serves as the first point of contact for visitors and callers, providing excellent customer service and administrative support. The role involves managing front-desk operations, handling inquiries, maintaining records, and ensuring smooth communication within the organization.

Key Responsibilities:

Greet and welcome visitors, patients, and clients in a polite and professional manner.

Answer, screen, and forward incoming phone calls.

Maintain visitor logs and ensure security procedures are followed.

Manage appointments, patient registrations, and schedules (if in a hospital or clinic).

Provide information about the organization's services or departments.

Handle correspondence, emails, and courier deliveries.

Maintain cleanliness and order of the reception area.

Assist with administrative tasks such as filing, data entry, and document preparation.

Coordinate with other departments for smooth operations.

Skills and Qualifications:

Excellent verbal and written communication skills.

Good computer skills (MS Office, Email, Record Management).

Professional appearance and behavior.

Ability to multitask and handle pressure calmly.

Strong organizational and interpersonal skills.

Education and Experience:

Minimum qualification:

12th pass or Graduate (preferred).

0–3 years of experience as a receptionist, front desk executive, or similar role.

Experience in healthcare, hospitality, or administrative roles will be an advantage.

Work Schedule:

Full-time; shifts may vary depending on organizational needs

Job Types: Full-time, Fresher

Pay: ₹10, ₹18,000.00 per month

Work Location: In person