Receptionist

2 days ago

Pune, Maharashtra, India Modi Motors Full time

Workshop Receptionist

Location:

Wakad

Department:

Service Workshop

Reporting To:

Service Manager

Job Summary:

We are looking for a polite, well-presented, and customer-oriented Receptionist to manage front desk operations at our automobile showroom/workshop. The candidate will be the first point of contact for customers and must ensure a smooth, welcoming, and professional experience.

Key Responsibilities:

  • Greet walk-in customers and visitors courteously
  • Understand customer requirements and guide them to the concerned department (Sales / Service / Insurance / Accessories)
  • Handle incoming calls, enquiries, and appointment bookings
  • Register customer details in system/register
  • Coordinate with Service Advisors / Sales Executives for customer handling
  • Maintain visitor log, job card entries, and appointment schedules
  • Handle basic billing support, document collection, and follow-ups if required
  • Maintain cleanliness and discipline at reception area
  • Support CRM activities and customer feedback collection
  • Assist in day-to-day administrative tasks as assigned

Required Skills & Competencies:

  • Good communication skills (English, Hindi & local language)
  • Pleasant personality and professional appearance
  • Basic computer knowledge (MS Excel, Email, CRM preferred)
  • Customer-friendly attitude and multitasking ability
  • Ability to handle pressure during peak hours

Qualification & Experience:

  • Minimum 12th Pass / Graduate
  • 0–2 years experience as receptionist (Automobile experience preferred)

Working Hours:

As per showroom/workshop schedule

Salary & Benefits:

  • As per industry standards salary & incentives

Job Type: Full-time

Pay: ₹20, ₹23,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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