Client Services Representative
4 days ago
KEY PURPOSE OF THE JOB
The person is responsible for servicing queries and requests from the existing clients including setting up new client accounts.
MAJOR TASKS AND RESPONSIBILITIES
Clients:
- Answering clients' queries and requests
- Training clients on using MyImpact portal
- Sending relevant project reports as required
- Proactively send important announcements / messages to clients (e.g. upcoming holidays, service availability/unavailability, new publication addition, etc.)
Internal:
- Working with readers to conduct relevant checks
- To notify readers on new clients / important coverage expected on clients
- Managing ImpactAdmin software which includes clients' setup/modification, publication master, report generation, etc.
- Following all standards and processes of the firm
Learning and Growth:
- Ensuring s/he is abreast with the various industry verticals, Impact operates in.
- Ensuring an open, transparent and apolitical work environment.
KNOWLEDGE, EXPERIENCE AND SKILLS
EDUCATIONAL QUALIFICATION:
A graduate/Post Graduate qualification in Business Administration/ Journalism/ Mass Communication.
EXPERIENCE:
1-2 years, preferably in a knowledge services space.
SKILLS:
Should possess –
- A positive attitude and an eagerness to learn.
- Ability to multi-task and work in a deadline oriented culture.
- Ability to work in a team
- Good oral and written communication skills.
- Good knowledge of MS office applications (Word, Excel, PowerPoint, etc.)
Shift Timing: 8.30 am-5 pm
Working days: 5.5
Compensation: Up to 4 LPA
Job Location: Mohan Estate, New Delhi
Contact for queries.
-
Client Servicing
1 day ago
Delhi, Delhi, India Event Chakra Full time ₹ 25,000 - ₹ 30,000 per yearCompany Details:Event Chakra is recognised as a one-stop solution for all kinds of events like weddings, social & corporate events, institutional events, celebrity concerts, fashion shows, birthdays and anniversaries, etc. with a focus on specialised events and destination management. Our expertise includes wedding planning & destination weddings, corporate...
-
Client servicing speciaist- Delhi
1 day ago
Delhi, Delhi, India MEGMA SERVICES Full time ₹ 2,00,000 - ₹ 6,00,000 per yearLeading retail design company requires Client servicing Specialist - Delhi( south delhi) One of our client a leading retail company headpquatered in delhi with operations in over 8 cities in india , catering to major indian and international brands , We partner with brands to create informative, engaging, tech-savvy and customer-centric experiences....
-
Customer Service Representative
6 days ago
Delhi, Delhi, India Skytech aviation services Full timeJob Title: Customer Service RepresentativeLocation: Dwarka Expressway, Sector 108, GurugramSalary: ₹16,000 – ₹20,000 (In-hand)Job Type: Full-timeGender Preference: Female candidates preferredJob Description:We are looking for a Customer Service Associate to join our team. The ideal candidate should have good communication skills and a positive...
-
Client Servicing Executive
21 hours ago
Delhi, Delhi, India 5C Experiential Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year*Job Title: CLIENT SERVICING & BUSINESS DEVELOPMENT EXECUTIVE (Event Management)**Location : Delhi - OnsiteExperience years onlyOnly With Events Experience can applyWe at 5C Experiential Services are looking for a driven and dynamic Client Servicing & Business Development Executive to join our team in Bangalore. If you have a passion for events, strong...
-
Client Service Manager
4 days ago
Delhi, Delhi, India Succeed Services Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCSM supervise offer after-sales services to customers. They design and implement various strategies to improve the customer experience by using creative strategies and resolving complaints. CSM role help identify and fulfill the requirement of client
-
Customer Service Representative
2 weeks ago
Delhi, Delhi, India UpLnqq Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Delhi, India. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, providing support, ensuring customer satisfaction, and managing customer experiences....
-
Customer Service Representative
3 days ago
Delhi, Delhi, India Auto-Nex Insurance Services ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearLocation:Delhi, IndiaEmployment Type:Full-TimeCompany:Auto-Nex Insurance Services Ltd.Salary:To be discussed during the interview processJob SummaryWe're looking for aCustomer Service Representativebased inDelhiwho thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. If you're a strong communicator,...
-
Client Servicing Manager in Events
2 weeks ago
Delhi, Delhi, India Essvee Services Full time ₹ 6,00,000 - ₹ 9,00,000 per yearProfile: Client Servicing Manager- (Corporate Events) | Background: Hospitality/ Hotel Management | Location: Delhi | Experience: 4-7 years | Salary: 60-90k | Contact: Gunjan WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: Job Title: Client Servicing Manager...
-
Customer Service Representative
3 weeks ago
New Delhi, Delhi, India, Delhi Apcurated Couture Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...
-
Customer Service Representative
2 weeks ago
Delhi, Delhi, India Piezel LLC Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include...