
Client Services Representative
2 days ago
KEY PURPOSE OF THE JOB
The person is responsible for servicing queries and requests from the existing clients including setting up new client accounts.
MAJOR TASKS AND RESPONSIBILITIES
Clients:
- Answering clients' queries and requests
- Training clients on using MyImpact portal
- Sending relevant project reports as required
- Proactively send important announcements / messages to clients (e.g. upcoming holidays, service availability/unavailability, new publication addition, etc.)
Internal:
- Working with readers to conduct relevant checks
- To notify readers on new clients / important coverage expected on clients
- Managing ImpactAdmin software which includes clients' setup/modification, publication master, report generation, etc.
- Following all standards and processes of the firm
Learning and Growth:
- Ensuring s/he is abreast with the various industry verticals, Impact operates in.
- Ensuring an open, transparent and apolitical work environment.
KNOWLEDGE, EXPERIENCE AND SKILLS
EDUCATIONAL QUALIFICATION:
A graduate/Post Graduate qualification in Business Administration/ Journalism/ Mass Communication.
EXPERIENCE:
1-2 years, preferably in a knowledge services space.
SKILLS:
Should possess –
- A positive attitude and an eagerness to learn.
- Ability to multi-task and work in a deadline oriented culture.
- Ability to work in a team
- Good oral and written communication skills.
- Good knowledge of MS office applications (Word, Excel, PowerPoint, etc.)
Shift Timing: 8.30 am-5 pm
Working days: 5.5
Compensation: Up to 4 LPA
Job Location: Mohan Estate, New Delhi
Contact for queries.
-
Client Service Manager
2 days ago
Delhi, Delhi, India Succeed Services Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCSM supervise offer after-sales services to customers. They design and implement various strategies to improve the customer experience by using creative strategies and resolving complaints. CSM role help identify and fulfill the requirement of client
-
Customer Service Representative
1 week ago
Delhi, Delhi, India UpLnqq Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Delhi, India. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, providing support, ensuring customer satisfaction, and managing customer experiences....
-
Customer Service Representative
2 days ago
Delhi, Delhi, India Auto-Nex Insurance Services ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearLocation:Delhi, IndiaEmployment Type:Full-TimeCompany:Auto-Nex Insurance Services Ltd.Salary:To be discussed during the interview processJob SummaryWe're looking for aCustomer Service Representativebased inDelhiwho thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. If you're a strong communicator,...
-
Customer Service Representative
7 days ago
Delhi, Delhi, India WM Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionWM is North America's leading provider of integrated environmental solutions, committed to managing and reducing waste from collection to disposal while recovering valuable resources and creating renewable energy. With a mission to maximize resource value and minimize environmental impact, WM tailors services to meet the needs of nearly 20...
-
client servicing
2 days ago
Delhi, Delhi, India Sanket Communications Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Summary: We are looking for a dynamic and result-oriented Client Servicing/Account Manager to join our Mumbai team. The ideal candidate will have 4-6 years of experience in managing key client relationships in the advertising or integrated marketing space. You will act as the main liaison between the agency and clients, ensuring seamless communication,...
-
Customer Service Representative
6 days ago
Delhi, Delhi, India Ikka Dukka Full time ₹ 3,00,000 - ₹ 6,00,000 per yearThe ideal candidate loves talking to people and proactively solving issues.Company DescriptionIkka Dukka is an Irish and Indian company focused on designing and developing luxury handmade products. The company also specializes in creating unique, custom-made gifts for corporates, weddings, and events. Ikka Dukka collaborates with highly skilled artisans to...
-
Customer Service Representative
2 weeks ago
Delhi, Delhi, India GURUSOUL REALTY PRIVATE LIMITED Full time ₹ 1,100 - ₹ 1,73,790 per yearWe are seeking a Customer Service Representative (CSR) to join our team. The CSR will act as the first point of contact for customers, handling inquiries, resolving complaints, and providing information about our products and services.Job Types: Full-time, FresherPay: ₹11, ₹17,379.34 per monthBenefits:Health insuranceLanguage:Hindi (Required)Work...
-
Client Servicing
4 weeks ago
Delhi, Delhi, India MARKIVIS Full timeAbout Us: Markivis is a results-driven B2B digital marketing agency with over 7+ years of experience, helping IT brands grow through strategy, creativity, and execution.We don't just deliver — we do that little extra. Our culture is built on excellence, bold experimentation, trust through transparency, ownership, and the agility to thrive in constant...
-
Client Servicing
7 days ago
Delhi, Delhi, India MARKIVIS Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAbout Us:Markivis is a results-driven B2B digital marketing agency with over 7+ years of experience, helping IT brands grow through strategy, creativity, and execution.We don't just deliver — we do that little extra. Our culture is built on excellence, bold experimentation, trust through transparency, ownership, and the agility to thrive in constant...
-
Client Servicing
4 days ago
Delhi, Delhi, India People Architect Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWe are looking for Client Servicing - Events for Mumbai location . The candidate should have minimum 6-12 years of experience in Experiential Marketing / Corporate Events /BTL industry.Job TitleAssociate Account DirectorDUTIES AND RESPONSIBILITIESWorking on client acquisition process along with managing existing client relationshipsBuilding rapport with...