Renewals & Partner Invoicing Specialist

Location - Hyderabad, India

Department - Finance Operations

Level - Executive 

Working Pattern - Work from office.

Benefits - Benefits at Ideagen

DEI - DEI strategy

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

Ideagen is seeking a highly motivated and skilled Renewals and Partner Invoicing Specialist to join our finance team. The successful candidate will be responsible for candidate will be responsible for supporting the partner management function and managing various responsibilities including, order entry, partner administration, Salesforce Management, financial reporting, liaising with external departments and supporting partners. The role requires excellent communication skills, attention to detail, administration knowledge of partnerships, and the ability to work collaboratively with stakeholders at all levels of the business.

• Manage global customer orders, including Salesforce entry, renewals, and timely issuance of invoices and license files.
• Oversee finance functions such as quote generation, invoice management, and data quality assurance.
• Communicate order processing updates, invoice status, and support issue resolutions to stakeholders.
• Drive process improvements across internal systems and workflows.
• Maintain Salesforce hygiene and assist the sales team with renewal order entries.
• Handle stakeholder inquiries, escalate issues when necessary, and ensure timely resolution.
• Create and manage credit notes in alignment with internal systems.
• Collaborate closely with Management, Accounting, Tax, Support, and Legal teams to ensure compliance and timely updates.
• Ensure accurate and timely reporting in line with company policies and best practices.
• Support renewals and other related activities as required.

• Must have 4+ years of experience in order entry within Salesforce.
• Strong understanding of accounting concepts, systems, and procedures.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience producing detailed reports for senior management.
• Strong analytical, problem-solving, and multi-tasking skills.
• Working knowledge of Salesforce, NetSuite, and Zuora is highly desirable.
• Familiarity with SaaS-based organizations is advantageous.

Personal Attributes:

• Attention to detail and accuracy.
• Results-oriented with strong leadership qualities.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Critical thinking and documentation skills.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place

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