AM-Talent Acquisition

Ready to shape the future of work? 

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.

Inviting applications for the role of Sr Analyst/Team Lead, Talent Acquisition & Integration

This role includes oversight of operational delivery across job posting, interview coordination, offer processing, document verification, background checks, and pre-joining engagement. You will also act as the first escalation point, ensure SLA adherence, and lead a small team of analysts in delivering process excellence and candidate experience.

Responsibilities

1.    Recruitment & Talent Acquisition:

o    Manage full recruitment lifecycle: sourcing, screening and basic reporting around the status update, recruitment funnel, success ratio.

o    Develop and implement recruitment talent strategies for sourcing to meet business needs.

o    Collaborate with client to understand workforce needs and role requirements.

o    Develop sourcing strategies leveraging job portals, social media, referrals, and headhunting techniques.

o    Ensure smooth execution of interview scheduling, job postings, candidate communications, and offer process support across high-volume roles.

o    Manage offer letters, salary discussions, and joining formalities as per policies.

o    Drive process improvements, SOP development, and adherence to SLAs, quality standards, and compliance.

1. Onboarding Process Management:
   
   o    Supervise pre-joining formalities, including document collection, verification, and background check initiation.
   
   o    Coordinate with third-party vendors and internal teams for pre-employment check status tracking, escalations, and closure.
   
   o    Ensure onboarding platform updates (Workday, SuccessFactors, Taleo or similar) and Day 1 readiness, including employee ID creation and system access.
   
   o    Ensure compliance with onboarding checklists, SLAs, and documentation standards.

2. Stakeholder Management:
   
   o    Act as the operational interface for client-side HR and TA partners; participate in status calls and share trackers/reports.
   
   o    Manage exceptions or high-priority cases (e.g., leadership hires, delayed Background Verification or Pre employment checks, joining reschedules) and follow through to resolution.
   
   o    Communicate proactively with candidates and hiring managers on updates or required actions.

3. Reporting & Process Excellence:
   
   o    Track recruitment and onboarding KPIs such as time-to-fill, quality of hire, and candidate satisfaction.
   
   o    Prepare regular reports and provide actionable insights to stakeholders.
   
   o     Identify and implement process improvements to enhance recruitment efficiency and candidate experience.

Qualifications we seek in you

Minimum Qualifications
•    Bachelor's degree in HR, Business, or a related field.

• years of experience in recruitment or talent acquisition, with minimum 1 year in management role.

•    Expertise in talent acquisition strategies, sourcing, and onboarding best practices.

•    Proficient with ATS (SuccessFactors, Taleo, Avature, etc.), HRIS, recruitment analytics, and talent acquisition technologies. Workday experience is mandatory 

•    Experience in ticketing tool like Service Now, Zendesk, etc is preferrable

•    Proficiency in MS Excel (e.g., VLOOKUP, filters, tracker management) and MS Outlook for daily operations.

•    Excellent verbal and written communication skills 

•    Willingness to work 5 days from office in client specific shift.

Preferred Qualifications/ Skills

•    Certification in recruitment or talent acquisition.

•    Proven experience in managing high-volume hiring and strategic roles

•    Strong leadership and coaching abilities.

•    Analytical mindset with problem-solving skills

•    Should be process oriented

Why join Genpact? 

•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let's build tomorrow together. 

 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.